Whiff, there does not seem to be that facility here. I managed to do that three years ago, back in Waltham Forest, but even then it was being discouraged. And, the form I have been completing on-line is much, much longer than anything I completed previously.
Last time, it caused me great stress. I did not have any current letters, etc to support my claim, so was told I would have to attend an assessment - which was fine by me. However, the only person who did those assessments for the borough left her job and they took three months to fill that post. Took me past the date for renewal, even though I had started it with loads of time to spare. Got myself very upset and worked up - particularly as in the first instance I could not get any reply as to what was happening. When they did appoint someone, I got my assessment and my badge arrived within 48 hours of that.
Hope it will all be reasonably straight forward this time, although at present the only time I use it is for my weekly supermarket shop. Do not go anywhere else in a car these days.
I have my daughter popping over to me tomorrow to check my on-line application - often helps to have someone else to cast an eye over these sort of things. Sometimes, we get so used to physical problems we have, we forget that they are actually there.