DRAIN BLOCKED..TOILET NOT FLUSHING..

You need a plumber out ASAP, hassle your HA nonstop, and if necessary and you can manage it, get the work done and send them the bill for a refund, cc'd to your MP

pour 1/2 a bottle of washing up liquid into the toilet, leave a few minutes, it lowers friction. Then have water ready and flush and pour water at the same time. Repeat, the blockage will go down

This isn’t a blocked toilet. This is your drain. Can you lift your manhole cover? Maybe don’t ? it won’t be pleasant.

I do feel your pain. We bought a property abroad and we’re told we had a septic tank. Given all the info as to the emptying etc. We never did have a tank. ?

It sounds like a drain blockage. The HA should have an emergency service on call for drains, other than that the main water/ sewage provider ( Severn Trent, Anglian Water, and the like ) will deal with it if the blockage is in the main sewage drain.
It phone the HA on call service straight away.

Definitely call your HA as an emergency. I worked for HA's for 30 years, contractor should call ASAP this evening.

I agree you have a blocked drain. If you were able to lift the manhole cover the level of water etc would be very high. you'd need a set of drain rods at the very least, either that or call someone such as dyno rod etc to unblock the sewer for you. I know nothing about HA but I'd tell them it's urgent and requires immediate attention and if the don't send someone immediately I'd call a drainage plumber out and send them the bill because you can't be expected to live like this.

I don't know if it's the same where you are, but when we called Thames Water out to deal with a blocked drain they didn't charge us as our drain is shared with the adjoining house.

After you get this sorted out, if you or your household use wet wipes/make up remover wipes of any description, don’t!! They are a well know drain blockers because they catch on the rough pipes and build up.
I hope you get help soon.

I’m afraid that someone needs to live the manhole cover, do you know anyone who has some drain rods? If so lift the lid and push the rods down and the blockage should clear.
If all the sinks etc. are affected than it’s not the loo that is blocked, although it’s usually the first to show that there is a problem.

The HA are probably still on holidays.

You can get an emergency drain clearing company but they will be expensive.

I live in a H A property and there is always emergency cover over the holidays. Give them a ring. Good luck.

You probably need to ask your neighbours to see if they have a problem: then you can pinpoint where in the system the blockage is. I’m at the end of a row of 4 houses and the blockage usually starts at the end house near to the main road. The water board are usually very good at coming out when this happens. It’s usually caused by wet wipes.

Thank you ALL for responding..did get a Drain Technician call at 7:30 pm and was here for couple of hours with rods and wter jets to flush drain but informed me that altho he could clear blockage, water flow was still slow and said he reported it it to Severn Trent as the main street drain is at side of house. MayBee am also end property of link 3 houses so all waste from their houses flows to end of line which is mine...
Update: Thought problem was solved but no...toilet not flushing away waste and have tried to ring HA but waiting time is extensive..just have to cross my legs a lot and pray that technician comes again today!

Sorry your toilet won't flush Bea65, you can just use a bucket of water in the meantime? It will at least go out of sight. I hope you can get someone to come again.

When we last had a drain technician out (I rodded the drain, in the dark and pouring with rain,but it didn’t help) he found that a tree root had gone through the drain, once he pulled that out (also in the dark and pouring rain, poor chap) we were sorted.

We have lived in many houses and as a result of some crazy Karma or something we are the ‘proud’ owners of 3 sets of drain rods plus their attachments. Yuk.

Poor you. I always know when there’s a problem because I’m at the end of our row because when I flush the downstairs loo the water backs up slightly. It turned out to be some concrete blocking the pipes at the first house combined with someone putting wet wipes or sanitary products down the toilet. Severn Trent have always been very good at coming out, though. I think the last time it happened they did resolve the problem and, touch wood, it hasn’t happened since.

When it does happen we go into ‘holiday on Crete’ mode. You can’t put loo paper down the toilets on Crete because the pipes weren’t made big enough to cope with them so all toilets have what I call mucky bins next to them for paper. Of course there’s the added problem if not being able to do anything else that involves water. We do play the ‘we’re old and our neighbours are even older’ card as well. And always now keep the phone number of our local drain man to hand.

Rang Severn Trent and they told me problem had been logged and i should expect a visit within the next 48 hrs..couldn't have happened at worst time as have prolapse

I hope they come as quickly as they can Bea65, in the meantime just keep chucking a bucket of water down.

I hope they turn up quickly. We had a blocked sewer (well, a neighbour further down did) and the water level rose alarmingly in the manhole and toilet. We are on the first, higher end, of the drain.

I went next door and asked them to please not flush their loo until Thames Water came. 'That won't make any difference!' said the chap. 'Yes, it will' I said 'Do you realise that your green toilet paper - and everything else - is backing up and flowing our way!' (Then, he believed me.)

When I had a major problem with the downstairs loo two years ago I rang our house insurance company (JL but others are available) it was a Sunday night before Christmas and they had an emergency plumber out in under two hours. He spent at least an hour investigating then “Dyno- rodding” the drains in the front garden (and in the rain) to clear it. Goodness knows how much I would have had to pay a plumber, or indeed how long I would have waited even if I could have found one.
Big ✔️for JL house insurance.

UPDATE..Severn Trent came and took up several manhole covers in side road and main road..it was the main road drain that was blocked which they jetted with water for some time and problem resolved..just unlucky that my property only was affected but they said its because am in a link of 3 houses and had all their back up in pipework..agree [MayBeMaw] this would have cost me hundreds if I wasn't with a HA and daughter had proposed she buy this house but has since changed her mind,,,drain tech also said my storm drain (didm't know i had one) was half covered by fence and bush on other side so he couldn't access this...Barratt built this property and covered a storm drain with a fence!!
Thank you all for your advice and support...Happy New Year!

Happy New Year Bea65. I hope this is the last time you have an incident of this type and others in the row are more careful of what they 'flush'.

If your sewer system is "shared" by another property then I would check with relevant Water Company to see if there would be a charge to unblock a drain.
Welsh Water (not for profit) do not charge for this service. Unfortunately, not many people know this, and a neighbour of mine in my previous area paid Dyna Rod £350 for something that would have been done free of charge.