Oopsadaisy1
You’re right, it is a sensitive issue.
The family can’t help making noise that echos through into your friends flat, although most modern apartments have already had sound proofing installed when they are being built.
I think that if your friend contacts the Landlord about the noise, the family will be asked to leave at the end of their Lease, (probably 6 months) rather than sound proofing being installed.
If this is what your friend wants to happen then fair enough.
The alternative to living with the problem is for your friend to leave.
A cautionary tale for anyone purchasing an apartment that isn’t on the top floor.
It isn't a modern building, which might have helped the issue...
From talking to the family, it appears they are related to the landlord in some way which adds to the complexity.
A neighbour at the side plans to involve environmental health, the noise levels can be horrendous.
Personally moving was the only other option I could think of but again, would the noise issue need to be declared?
