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How does one pay the gas engineer ?

(27 Posts)
Caleo Tue 25-Jan-22 17:54:21

There seems to be a requirement for me to pay him with my plastic card. How does one do this SAFELY when there is no card reading machine?

I rang a gas servicing firm this AM and the woman in the office wanted to know, during the phone call, what my card number was, the 16 digits. Then she said the engineer would complete what I owed after the gas service. I cancelled as I did lot know what to do. Besides it did seem expensive at £182 for basic service. Was that too expensive?

GagaJo Tue 25-Jan-22 17:59:32

Mine requires a bank transfer.

EllanVannin Tue 25-Jan-22 18:00:49

I'd wait for a proper paper bill before I parted with any money. They'll soon send one !

Sara1954 Tue 25-Jan-22 18:03:07

A lot of tradesmen have mobile card machines now, but I’m sure they wouldn’t mind you paying by bank transfer.

Caleo Tue 25-Jan-22 18:06:53

Sara, how do I do a bank transfer to some tradesman I don't even know the name of? I'd far rather give him a cheque. At least I understand cheques.

crazyH Tue 25-Jan-22 18:08:25

£182 seems a lot. Why didn’t you go with your gas provider? Just asking….

Oopsadaisy1 Tue 25-Jan-22 18:10:44

Our annual service for an oil boiler is £90 plus VAT, he does the service, checks the oil tank, gets me to sign for any parts and then I wait for an Invoice, which I pay via Bank Transfer.

Nonogran Tue 25-Jan-22 18:18:40

Caleo, tell us what you need servicing? Was it just your gas hot water & heating boiler or do you have a gas hob and a gas fire that also needed to be checked? If all those items the price might not be too bad albeit I think it sounds expensive. IF it’s just your gas boiler then you’re being overcharged. I pay about £70 or £80 for my gas boiler to be annually serviced. (I’m in the South West)
As for payment try to find a local friendly Gas Safe Registered engineer. Ask yr neighbours for recommendations & ascertain beforehand that you can either pay by cheque or cash. I pay via my on line banking system but if you can’t do that maybe another way will be via card machine that the engineer brings to you when he calls. Take your time to weigh up the options & pricing.

Hetty58 Tue 25-Jan-22 18:21:02

I don't give out my card details, just ask the engineer for his account and sort code, then pay online.

It's only £80 for a gas boiler service - and that's London rates! He is self-employed, local and on the Worcester Bosch recommended list. I don't deal with larger firms - always more expensive with their office staff and overheads.

Caleo Tue 25-Jan-22 18:21:34

Oopsadaisy, thanks for the useful info.

CrazyH, I never thought of that. I simply answered the first one that appeared on Google. My gas provider is Scottish Power. I will investigate.

Farzanah Tue 25-Jan-22 18:37:36

I pay about £90 for boiler service, and they will come out promptly if there is a problem and always pay by bank transfer after receiving a bill. I find local firms are usually cheaper for breakdown & service contract with than major suppliers.

Sara1954 Tue 25-Jan-22 19:05:47

Caleo
When they give you their invoice, their bank details will be on it, it’s safe and easy.
As for the cost, seems a bit steep to me.

Jaxjacky Tue 25-Jan-22 19:32:54

Our last service, August 2021, was £96, I paid by online bank transfer, which is easy if you bank online. He is someone we’ve been using for a few years and trust, ask friends/neighbours who they use.

kittylester Tue 25-Jan-22 19:47:37

Exactly what jax said. Although, the cooker cleaner asked me to scan his qr code and input my details that way. First time I've done that.

MerylStreep Tue 25-Jan-22 19:54:51

Caleo
Companies pay a lot to be first on the Google search.
I’m not say they aren’t ok, but look further down the list.
As an aside, stay away from TrustPilot and Checkatrade, companies also pay to be on there list. It’s got nothing to do with being the best.

SpringyChicken Tue 25-Jan-22 20:17:42

We use an ordinary gas engineer/plumber to do our boiler service. The same one who fixes taps, toilets and fits boilers. You don't need to use a big company. We pay our man by bank transfer after the work has been done. We always make sure he completes the service history for the boiler and enters his CORGI registration details. I think we pay about £60 for a boiler service, not absolutely sure.

karmalady Tue 25-Jan-22 21:29:06

ariston service cost £85. I received an invoice in the post a couple of days later and rang up to pay with my debit card

Callistemon21 Tue 25-Jan-22 22:07:31

Hetty58

I don't give out my card details, just ask the engineer for his account and sort code, then pay online.

It's only £80 for a gas boiler service - and that's London rates! He is self-employed, local and on the Worcester Bosch recommended list. I don't deal with larger firms - always more expensive with their office staff and overheads.

That's how we pay

The price for the boiler was the same here so perhaps it is standard.
He checked the radiators too.

We paid extra for the fire to be serviced - it took ages as it's a coal effect open fire and he was very thorough but it didn't come to £182 altogether.

Jane43 Tue 25-Jan-22 22:23:38

We have a regular plumber who services our boiler every year. Last year he charged us £75. We pay most trades by bank transfer if we can. As others have said you just need the sort code, the account number and the name on the account. We do this by Internet banking. Before Internet banking it was possible to go into a bank and pay into somebody’s account with the aforementioned details using a deposit slip and cash or a cheque. I don’t know if this is possible now as our bank has discontinued the counter service but there are staff to help and if you have the details mentioned before they would probably be able to make the payment for you..

Scribbles Tue 25-Jan-22 22:25:46

£182 sounds like a rip-off unless there is something more involved than the basic annual service. My last boiler service, in July, was £55, carried out by the same local CH engineer who installed the boiler in 2017.
He emails his invoice and I pay via BACS online.
I'd shop around a bit if I were you.

Teacheranne Wed 26-Jan-22 02:55:20

I usually pay by bank transfer to the account details on the invoice. When asked to pay a deposit, I have spoken to someone at head office and given them my card details, just like I do if buying something over the phone. I then get a receipt either from the salesman/estimator while he’s with me via email.

I don’t worry about paying this way, I tend to use reputable companies based on recommendations from friends or local community groups. If I am using a company for the first time, I might research them online, check out their website and read reviews.

Lincslass Wed 26-Jan-22 08:17:12

I pay a monthly service contract. No big bill to pay on the day. Gives me peace of mind.

glammanana Wed 26-Jan-22 09:24:28

I would ring AgeUK and ask them for advice they will direct you to a certified engineer £182 sounds rather expensive to me.

Daisymae Wed 26-Jan-22 10:11:37

We pay £90, seems like they are charging almost double the going rate. We pay by bank transfer, after completion. Have you a local Facebook group where you can ask for recommendations? Ours is very useful.

henetha Wed 26-Jan-22 10:34:45

My boiler man has a little card reader with him, but it often does not work. So I gave him cash last time. He charges £80 to service the boiler.