Rosina if your insulated hot water tank is keeping the water really warm, your immersion heater will not come on, even though it is programmed to, because all immersion heaters have thermostatic controls and cycle on and off and if the water hasn't cooled down sufficiently to trigger the thermostat, the heater will not it will not come on.
How do I bring this issue up with our neighbours?
How do you hang your washing out?

