I've been emailed a choice of 2 deals to switch to when my current deal ends at beginning of December. As the T & C's read as indicating the new deal starts immediately you agree the switch, I've called them to confirm if this is correct and told yes. So had I just gone ahead and switched online, as encouraged, I'd have lost the last remaining time of my current deal which is cheaper than the new one. Glad I called now and have arranged for the new Fixed to follow on when my existing one ends Just thought I'd mention it on here as don't want to think anyone else could be caught out by this. Very naughty and underhand of them.
Gransnet forums
House and home
Join the conversation
Registering is free, easy, and means you can join the discussion, watch threads and lots more.
Register now »Already registered? Log in with:
Gransnet »

