I had the downstairs loo redone about seven years ago but now the lid has forgotten how to soft-close and crashes down, sometimes before I’ve even managed to sit! My ex says that they never last long& that he keeps having to replace his. I’ve only seen one YouTube instruction on repairing them, so is that it? Just buy a new seat and lid or put up with the crashing? I hate the thought that it can’t be repaired. What have been your experiences with soft-close toilet lids?