Right, got it, I only knew that they were inefficient and kept getting their contract renewed.
I have been accused, by members of my family of being obsessed by insulation but heat is money and if you waste it you cannot spend it on other things. When we first bought a house in 1968, one of the first things DH did was double the insulation in the roof and we also put in some double glazing and we have improved the heat retention capacity of every house we have owned since.
However over 15 years ago we bought a 550 year old listed building that did not have a shred of insulation in the whole property. Bought for renovation we immediately put 6 inches of rockwool in the roof. and then got on with the other renovation work. Then 12 years ago I set out to systematically make an effort to halve our fuel consumption over 10 years by incrementally making the property more heat efficient. We have done it bit by bit as we could afford it, longlife and now LED bulbs, condensing boilers, increasing roof insulation, thickness and extent, dry lining some rooms, a wood burning stove and some internal double glazing, as the house is listed we cannot replace the windows - and it has worked. Our gas consumption fell below 50% of the 2000 level in 2011 and electricity is down to just under 60%. We have further work to do.
It is also household discipline, turning lights off, TRVs on radiators, lined curtains that are drawn as soon as it is dark. But our fuel bills are now around the national average even though are house is much bigger and older than average and I estimate this is saving us about £1,200 a year, a not insignificant amount
Why other people on Gransnet are not interested in this subject I do not know. Most of us are probably over pensionable age and many are clearly from their posts managing on tight incomes. Many energy savings come from simple measures and good housekeeping and as you say there is still some help for poorer households.