My daughter, after being made redundant, made a claim for JSA and during that same week was offered work on a zero hours contract, she explained this at her JSA first meeting and they told her she should sign off and when there was no more work available (she knew it was available term time only), then she could just reinitiate her claim via a fast track! She has attempted this today, but has had to complete a full application again and now await an appointment. She is not 100% mentally at the moment as the whole redundancy situation really knocked her for 6. It seems really unfair that when you really need a bit of help you have to jump through hoops. She made a claim for Housing Benefit at the same time back in April, they have said she should be entitled to something, but nothing come yet from that and a big rent increase hasn't help her budget much either. She did get some redundancy payment, has joint custody of 2 x 6 year olds, which makes it difficult detailing her situation on tick box forms. I have seen that there is a local CAB scheme to help with benefits, but she won't go for help. She has seen her GP as it has all affected her, he suggested she needed counselling, that of course took months, they suggested she needed 1 to 1, but instead they sent her to a group session of 30 people 3 weeks ago for a 6 week course (2 hours, once a week) which she is not finding useful at all. Blinking heck.......sorry just needed to write this down.