Changing Bank

Hardly dare say it, but I'm very happy with the Halifax, having changed to them a few years back. I have a branch with helpful staff I can go to, there is no monthly charge and they pay me a small monthly amount as long as my account is in credit at the end of the month.
They also have there own cash back scheme with tailored offers and no overseas call centre.

halifax for us hubby and i both disabled they help us no end understand when we ask daft question we really should know. see us in que in branch rush over to see if they can help away from the counter to stop us standing in the que. always have a few kind words for us ,

I change my bank as often as necessary - interest rates generally prompt me.

Same as my energy provider, as often as necessary.

It is all really straight forward.

Which report is a good place to start or martins money or one of those sites.

I also was with the RBS for over 50 years and when I moved, not a word was said. I now have accounts with Santander and TSB and what a difference- I am treated like a human being and the staff are friendly.

We use Metro Bank who have gone back to old fashioned branch service with simple accounts. You can walk in and you will come out with everything sorted. They are open 7 days a week and print cards and cheque books while you wait. They will even take a piggy bank full of change with no fuss.
We also have a First Direct online only account which is really easy to use. I love the fact that you can phone them and a human answers immediately!
Both banks dealt with all the switching from previous accounts with minimum effort on our part.