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Legal, pensions and money

What should I pay for a mobile phone contract?

(65 Posts)
Grammaretto Thu 06-Feb-20 16:43:18

I have been with EE for years but today I had a letter to say the cost was going up again by 2.2% (in line with inflation?)
The amount I pay already is extortionate and I would rather pay a lot less. When I first had a phone contract it was around £15 a month. It's now about £50. What am I getting for that? I use WhatsApp to call my long distance family. I take photos and I text a bit and phone sometimes.
I also pay for a landline from BT.
I feel like a dripping roast. Apart from the money going out there is no contact with EE. There is a helpline but should I seek a money saving expert?

Grammaretto Fri 07-Feb-20 12:30:54

I think I must be paying for all the phones in my neighbourhood.
Henetha, yours sounds incredibly good value. I was on 2GB of data but I do remember upping it to 5 as it kept running out.
I will try to get some local help now I am sure I am paying too much.

annep1 Fri 07-Feb-20 11:36:19

Gosh that's good Henetha. Back to Tesco to negotiate!

Lucca Fri 07-Feb-20 10:13:00

I’m with EE and always have been. I’m on SIM only and now pay about £10 a month lots of data etc etc. I was also paying a lot but I rang them and said I was going to leave as was paying too much and they reduced it at once. Of course I did get a Geordie answering customer service and you always get sensible action from a Geordie! My son gave me his phone when he upgraded .

henetha Fri 07-Feb-20 10:06:33

I'm with 3 and only pay £9.50 per month. I get unlimited calls and texts, and 8GB data. More than I ever use.

annep1 Fri 07-Feb-20 10:01:35

It really depends what on what you want from your phone. I like plenty of data so pay extra for 5 GB.

Tricia247uk Fri 07-Feb-20 07:09:03

Granmmaretto, like you, I only need my mobile for calls and texts when I'm not at home otherwise I use Whatsapp for calls (including video calls) and texts. I have my own phone (meaning it was purchased outright and not on contract) with a PAYG SIM from O2. I pay £5 per month for their 'bundle' and get unlimited calls and texts (but no data allowance) in uk and Europe. It's easy to top up and if you don't need it for any reason, i.e. maybe you're in a non-European country, you don't top up at that time. When you're ready to use it again, you just top up. It's very flexible.

mumofmadboys Fri 07-Feb-20 06:43:58

My tesco £10 a month includes a new phone every two years

annep1 Fri 07-Feb-20 01:41:17

Tesco Sim only. £11 5GB 1500 mins 5000 texts.
£1 discount for family.
I would definitely query your charge. If they don't reduce I would swap.
We also pay for landline/ internet.

Wheniwasyourage Thu 06-Feb-20 21:39:11

Vodafone pay-as-you-go costs me £5 per month for more calls and texts than I ever use, and data which I can't use as I don't have a smart phone. No contract, and even when I get a smart phone I won't want one, I'll just buy the phone.

Lovetopaint037 Thu 06-Feb-20 20:47:50

I’m with EE and started with a pay as you go sim which I top up with £10 every month. This gives me a basic package but as I continue to top up every month they give me a choice on a regular basis to boost data or calls. I now have a lot of data and a lot of call time but still pay £10.

BlueSapphire Thu 06-Feb-20 20:02:20

The same as MissAdventure. I'm with EE, bought my phone and pay about £20 a month, unlimited texts, calls and a good amount of data/internet, never been over.

Coolgran65 Thu 06-Feb-20 19:21:18

I have my own iphone6.
My contract is with O2 and is £11 per month.

For that I get unlimited minutes, unlimited texts and 2gb data. I just keep my data switched on all of the time and still only use max 10% of my data.
Can FaceTime my family around the world.

Helennonotion Thu 06-Feb-20 19:06:19

Sky mobile are really cheap if you buy your own phone and have one of their sim only plans. BUT I think you have to have a Sky account to start with. They have offers on quite regularly. I pay £3 a month for unlimited calls, unlimited texts and 1gb of data. My husband pays £6 a month for the same deal but with 3gb of data. Our unused data goes into a 'piggybank' for either of us to use if need be. Currently we have 18gb of data in the bank! I got a really decent refurbished Samsung from Music Magpie and my husband bought a refurbished iPhone from ebay. I'm not sure if these deals are still available but even the standard accounts are pretty decent. If you want a top of the range phone then you will probably have to pay a huge amount a month, but I certainly don't!

chelseababy Thu 06-Feb-20 19:04:27

Tesco £7.50 a month and very helpful staff

Chestnut Thu 06-Feb-20 18:45:51

Thanks SpringyChicken. If you make your WhatsApp overseas calls from home it comes from your own broadband allowance, but when you're out then it uses up your phone's data allowance. I shall have to try phoning someone abroad!

Chestnut Thu 06-Feb-20 18:42:06

You have to get the PAC code of your phone from your current network (just ask for it) and then use that to register your new SIM card (it's all on the Smarty website).

SpringyChicken Thu 06-Feb-20 18:41:25

Grammaretto, check your current usage so that you know what package you require. No point paying for what you're never going to use.

Chestnut, that's what I understand too. WhatsApp uses the broadband wifi. But if you are out and about and use Whatsapp without a wifi connection, it uses up your data allowance.

H1954 Thu 06-Feb-20 18:39:54

I'm with EE. I pay just over £12 a month. Unlimited calls, unlimited text and 5GB data but a do get a loyalty discount of £1 a month.

Chestnut Thu 06-Feb-20 18:38:43

Just to add, with Smarty they send you a SIM card but you can keep your current phone and phone number, so you will literally just pay £5 a month.

Grammaretto Thu 06-Feb-20 18:34:10

Well thank you everyone. I was a bit afraid of admitting the high cost but if I can reduce it, it will be thanks to you.

MissAdventure Thu 06-Feb-20 18:30:47

I have EE sim only, and my bill is £20 a month.
Unlimited texts, more call time than I use, and I think its 60g of data.

Occasionally I go over, but £24 has been my biggest bill.

Chestnut Thu 06-Feb-20 17:53:48

Ah, as I understand it using WhatsApp to phone or video call abroad is an internet call and doesn't come off the phone network?
That means that Smarty (£5 a month unlimited UK calls and texts) is fine because you're phoning abroad through WhatsApp.

Norah Thu 06-Feb-20 17:49:06

I pay £9 a month.

Squiffy Thu 06-Feb-20 17:48:41

EE don't lower your bill once it's paid for.

I don’t understand that! I’m with EE and, as soon as my phone was paid for, the monthly payment dropped to about £11.00. EE texted me to advise that my phone was paid for and that I could just pay for calls, texts etc.

JuliaM Thu 06-Feb-20 17:47:10

It rather sounds like yo are paying for a package from EE that includes the supply of a phone. My son in law has one of these which icludes an i-phone and unlimited minutes, texts and internet. At the end of the 2yr contract he can either go onto a sim only deal which is much cheaper, and continue to use his old phone, or take out another new contract including a brand new phone. He then sells the old phone on and makes a fair bit of money towards the cost of running his brand new phone. Hence the £50 per month price tag. I went for a more basic smart phone package and pay around £23 a month for mine, without the phone on a sim only deal it would have been around £17.50, and that includes unlimited texts and minutes, and 10gb of internet per month which l never use up as l also have Broadband wi-fi.