Closure of bank account

My DH lives in France but has his pensions paid into his Nationwide account. Every few months he transfers money across to a French bank account, which incurs a charge, of course. He pays his taxes in France.

If it's just one pension I'd swap to an online Bank and get the money paid in and then transferred to your usual account.

Can you not use a AC's or other relative or friends UK address as an accommodation address. Ideally one, where you visit or stay a few nights whenever you come to the UK?

Thanks vampirequeen I'll take a look.

I know of people in France who have their pensions paid into their French account, not sure where you are, maybe ask the pension provider?
Yes, it is Brexit, I know of others in the same situation, but their rules say you must be resident in the UK, even those using families addresses are being caught out.

You should be able to find the CEO address on line. Email him and send a hard copy to him. Try the chat facility if there is one on their banking site, and if they offer to ring you back stand by. Remind them you have been a loyal customer for 40 years. Or else you could ring them again and maybe speak to someone different. Keep a note of all times and length of phone calls. Good luck.

I've found this online. It might be worth contacting the banks that say they're not closing accounts.

www.moneysavingexpert.com/news/2020/11/eu-bank-accounts-closed-brexit/#:~:text=Check%20with%20your%20current%20bank%20if%20there%27s%20any,will%20need%20to%20be%20your%20main%20residential%20address.

I have no advice but I agree that after 40 years of custom it's disgraceful that they won't/can't even give you any advice.