I have on the whole been very satisfied with Benenden and consider it to be good value for money. The only problem I had was hitting their limit for heart investigations, they were not happy with the number that I was having. Ironically I was transferred to the local NH hospital where they seem to have given up on finding out what was causing problems, so really it was six of one and half a dozen of the other!
However I was treated at my local private hospital for three different health problems and have no complaints. In fact having been discharged on a Friday, I had problems with my eye,having had a cataract operation, and was told to return to the hospital where the surgeon, who lived in another town, would meet me. He changed my eye drops and everything was sorted within a couple of hours of ringing. My experience of The National health hospital was that it was very rare to see doctors at the weekend when you were an inpatient, unless it was a dire emergency,