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Legal, pensions and money

Buy now pay later advice please

(57 Posts)
NanaTuesday Mon 02-Oct-23 08:29:50

Shelflife ,
Apologies, typo , your name was changed in the writing of my response.
Also to be clear this was ONE item purchased from what is a “ reputable [welknown seller “
If you use one of these sellers we all know the t&cs what I fail to understand is how something for such a small amount continues to be billed for 3 years later how does that even happen ?

NanaTuesday Mon 02-Oct-23 08:24:02

ShelClive,
Thank you for the “ support” it is appreciated. My first response was/is to pay this amount, this is not something I have a habit of doing and anything that I have brought from this particular retailer ( primarily known as a catalogue , back on the day ) have always been paid prior in a timely fashion with no escalation of interest.
Welbeck , Vickymeldrew , I totally take on board ownership of this and intend to make payment .
The issue for me is that is this “entirely legal “?
Rolling on and on when the actual payment of the item purchased has actually been paid almost 5 times over . This cannot be allowed, maybe I should have asked in a clearer fashion the question….” Is this legal “ ????????
So in response I am paying & never did I say that I was not paying .
But again to repeat myself , how can this practice be allowed !!!!
I will take this further & see what happens .

Shelflife Mon 02-Oct-23 00:17:36

Some unsympathetic responses here Nana , but sadly correct ones! I don't think you have any option but to pay the bill in full before it escalates again! Please be very careful in the future, I am sorry this had happened and recognize how upset you are. I feel sure you won't be in this position again. Pay in full asap, and make sure this does not happen again. Good luck.

vickymeldrew Sun 01-Oct-23 22:57:25

NanaTuesday - as Welbeck advises, just take ownership and pay the bill now and your problem is solved.
Next time (if there is one) you won’t make the same mistakes.

Oopsadaisy1 Sun 01-Oct-23 22:56:47

Check that there is no penalty for paying the outstanding amount in full and pay it off.

As Welbeck said read the small print when buying and paying in instalments.

welbeck Sun 01-Oct-23 22:45:24

can you pay the amount outstanding now, to avoid further interest charges.
it's a lesson learned, i guess, to read the small print of any financial arrangement before agreeing to it.

NanaTuesday Sun 01-Oct-23 22:26:19

Has anyone else experienced this particular issue ?
I am not an advocate of bnpl , however in Jan 2021 I purchased a coat via this method at a cost of £149 .
At the time I believe the country was in lockdown & this was a way to cheer my daily walks .
Fast forward to today 1/10/23 & I have discovered that the balance on the account is ……..
£196:00
As you can imagine I am feeling quite ill about this !
Yes, I was aware of a small amount being taken via a DD monthly this I presumed was my DH account , so didn’t question it , until now .
The Coat that originally cost £149 has cost me an untold amount which is incredibly insane and inflating daily .
So , how did this happen ? I have already said I thought it was DH’s account .
Stupidly ,
in the Summer of 2020 we had a house flood , resulting in us having to find alternative accommodation put our belongings in storage and deal with all manner of house renovations/ refurbishment/ drying out etc. we moved out in Oct 2020 moved back in April 2021.
Then in July 2021 another houseflood ( I can see you thinking 🙈) these were due to one of those heavy rainfalls that happen over a short time frame unfortunately this one was worse with the same outcome of moving etc etc . We finally moved back in March 22.
Having said all of this you can understand that my mind wasn’t exactly focused on a small amount coming out of my bank monthly or of making the payment in full .
So here we are and I do not know what to do . On the one hand pay the amount because it’s needing to be paid on the other “ how can they get away with this “ interest is being charged daily so in effect you are paying interest on interest & my coat to date including the amount outstanding today has cost in excesss of £600 !!!!!!!!!! !!!
Oh and as an added extra yes there were emails sent which didn’t arrive in my inbox as I failed to press whatever I should of when I received the first email - which ironically I didn’t receive they all went to a spam box !!
Also due to the house moving scenario mail was also sent to the temporary address & any further mail ( if any for this company) was also sent there ! To receive the goods I had changed my address online & not changed it back until yesterday , when I found out I was still paying .
Advice required please