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Agggghhhhh…Conveyanc ing Solicitors…..

(43 Posts)
bytheway Wed 11-Oct-23 16:37:23

Oh my goodness I can understand why people get stressed when moving house.

I know Conveyancing Solicitors have a bad reputation but I feel ours has managed to delve it to deeper depths with Gusto.

I won’t bore you with the emails not being answered and calls never returned but we thought we were on the home run.

We were supposed to move on 6th October (only 3 couples in the chain) I’d checked the week before and on Monday 2 October I checked again to be told that it was all confirmed for that Friday.

We were getting a bit anxious as had not received the contract to sign for our new home but that duly came through on the Monday afternoon.

Then Solicitor rings and tells us there has been some miscommunication with our sellers and they can’t make the 6th, can we do the 20th?

So we are now expecting to move on 20th. We have asked for email confirmation that all parties have agree to 20th but heard nothing back despite promises that ‘someone will get back to you, they are chasing it up’

Still heard nothing, still no idea if we will be moving next Friday. Our lives feel like they’re on hold, we’ve long since packed everything up into boxes.

Why oh why oh why does this happen. How different is it to quickly ring a client to tell them of progress (I’d like to know even if there is none)

DH is getting more and more uptight about it all which is putting me on edge.

Lynn1959 Fri 13-Oct-23 16:27:48

I’m married to a solicitor who on occasions has used the following

Get a bad solicitor it can take months
Get a good solicitor it will take yearsconfused

I feel your pain

Treetops05 Fri 13-Oct-23 19:26:28

No idea, but isn't it hellish? Our last move in 2013 we literally had two removal vans completely full when the phone rang...our sale was delayed from 13th to 23rd,,,and they'd known for weeks but 'hadn't thought to tell us...' Everything moved back in then moved out again and a 5k bill! Grrr

madeleine45 Sat 14-Oct-23 00:00:48

I have moved 19 times as an adult here and abroad and never for the forces or anything, so have had a range of experiences. Definitely never use the people the estate agents suggest. Do your own research. Various things such as , in one case I did not think that the estate agent was doing much to sell my house, so sent in a friend to pose as a buyer and asking for exactly what my house offered. she was told of two other properties first. I went in cancelled those estate agents and refused to pay them anything and went elsewhere. I told them that as I had proof of their lack of effort on my part, I would write tot he local paper and tell them of the experience. They quickly shut up and I advised anyone else notg to use them. I agree about asking around. Once I am contemplating moving to an area, I get the local paper for a few weeks sent to me. This is worthwhile as you get an idea of the actual area and can see where there may be problem areas that you would not want to live in a specific road. so when I planned to go to somewhere close to Nottingham, I looked at the map and was getting the local paper. There were a couple of bridges over the river which it soon became apparent would be hold up spots with poor traffic or an accident. so then I narrowed down my search area rather like a slice of pie, to look for an appropriate are to look in and then went from there. In another move, saw a house that looked quite possible for what we wanted and was shown round by the estate agent in the afternoon. I asked to go and have another look at it and again was offered an afternoon appointment. So , I then made myself a little chart up of traffic, so cars vans motor bikes etc. along the top line and marked the time of day on the other line and just made a mark in the appropriate square so that at the end of the day I had taken myself a picnic so that I did not miss anything, and it was clear that it was used as a cut through in the early morning going past the house. I repeated the experiment on another day to confirm and then decided not to buy the house. I also , when discussing dates with the solicitor etc, take a tape recorder and just politely say I am recording this so that I dont get mixed up and can let my husband listen to it later. If they are a decent company they should not refuse to do that , and if they dont like it I would go elsewhere. When I have moved a long distance have gone and stayed b and b for about three days which allowed me to do my own research and also try to go and have a look in the winter time or when the weather is miserableMoving is stressful enough anyway and if you saw it on a lovely summer day, you can feel you have made a bad choice when it is miserable on the actual moving. Write yourself a note putting down all the pros and cons you saw when you visited and then when you wonder why you moved you can look back at it. If the solicitor has delayed by the lack of doing something such as sending papers to be signed or leaving it for a couple of weeks without any good reason, I start totting up my time and energy and mileage, and tell them that this is unreasonable and if they cannot now complete the work for the specific date they said I shall be giving them an invoice for my time fuel costs etc . We had one situation, which was not the solicitors fault but the buyers of our house where a young couple, first time buyers. After the survey on our house there was a window that needed some wood replacing etc. My husband told the surveyor the job would be done by the following monday, when he could inspec it etc, He decided to come on the previous thursday, when the jobs was not finished, so help up the whole move refusing their mortgage and all the knock in effects and that was on the actual moving day. My husband had to go and find out all about it , although we had done nothing wrong and all the things were done and a letter stating that the work was finished etc!! It got sorted in the end., but it is always a hassle. Having moved back from abroad when some things had been stored for a time, I have several times found a b and b close to the new place. It is definitely worth them money, as if you are waiting for the removal people and they are late or whatever , you can work as long as you want to on that day, theywe either had a chinese meal or organised to have a casserole at the b and b. so when you have had enough you can leave the mess and go and get a shower and have a decent sleep and breakfast before you tackle the next day. Good luck with it all.

icanhandthemback Sat 14-Oct-23 00:09:15

Never use a conveyancer recommended by an estate agent. They will be of the ‘pile em high and seller cheap’ variety and will want to keep in with the EA to secure more recommendations. The EA will get a commission if you use them, as would have been disclosed to you, and they would have agreed with the EA that they would charge a low fee to recommended clients.

I must have been really lucky. I used the Estate Agent recommended solicitor and he has been fantastic. My stepfather used our local solicitor who has always been good and has had a complete nightmare with them.
In the past they would have been my recommendation but when I wanted a copy of my Mum's LPA sworn they refused because it hadn't been done through a solicitor. It was good enough for the Office of the Public Guardian but not good enough for them. He told me that if I had had it drawn up with a solicitor, he would have done it but not if we'd done it online! 🙄

KaazaK Sat 14-Oct-23 08:58:17

Having worked in the law for many years - including Conveyancing - I would say this:
1. Avoid conveyancing firms, on the whole they are a nightmare.
2. Ask around for recommendations for a good solicitor.
3. Be nice to the secretary - she can be your ally!
4. Remember the solicitor is only part of the process. There are lenders, estate agents and other conveyancers all involved in transaction. It only takes one who is useless to hold everything up.
5. It is only when contracts are exchanged that the completion date is fixed
6. A good estate agent is invaluable, sadly there are not so many of these around but if you are selling again do some research and don’t go for the cheapest necessarily. A local
Agent who’s office you can call into is a good move.

Primrose53 Sat 14-Oct-23 09:18:09

As well as never using a solicitor recommended by estate agent, I would add never use an EPC provider recommended by Estate agent. I found a very nice lady who did ours for half of what the EA recommended one quoted. She has won awards for her service.

jocork Sat 14-Oct-23 10:59:31

Like all professions there are good and bad! I've been lucky so far as I used a recommended solicitor and was always moving locally so used him 5 times. The last time we relocated about fifty miles so next time I will need a recommendation for someone local. I guess I should start asking around as I'm planning to downsize.

Meme60 Sat 14-Oct-23 15:07:28

This is why my DH and I have sold and become Grey Nomads putting our house contents into storage and flitted from one holiday cottage to another every month. Enjoying seeing different parts of the country while deciding which part takes our fancy before we buy. So less stressful while also having a long staycation at the same time

bobbydog24 Mon 16-Oct-23 09:57:52

I worked in a solicitors for many years and can verify that the secretary does most of the leg work and the solicitor just signs the necessary papers. The secretaries know more about the system than their bosses half the time.

Germanshepherdsmum Mon 16-Oct-23 11:17:08

Secretaries will order all the searches bobbydog, but their bosses go through all the search results, replies to enquiries and the title paperwork - they don’t simply ‘sign the necessary papers’ (whatever you mean by ‘necessary papers’ I don’t know).

Blinko Mon 16-Oct-23 11:23:53

Wow, Madeleine45 that's a blueprint of how to go about it! Great post.

Dee1012 Mon 16-Oct-23 14:26:22

A colleague of mine is related to someone who has a removals company and he/ they are arguing against the number of solicitors / conveyancers who are pushing the exchange and completion on the same day.

I don't know if this is specific to the North East but he's had several instances over the last few weeks of;
Getting keys to the new property after 5.00pm (loaded up at 11.00 am).
Delays of 6/7 hrs...he doesn't charge extra but a lot of places do.
1 person having to put their items into storage at 4.00pm because exchange hadn't been done...
Nightmare scenarios when moving is hard enough.

Luckygirl3 Mon 16-Oct-23 14:34:52

I have no words to describe the utter and complete uselessness of the conveyancing solicitor (yes, a proper expensive one) who dealt with my sale and purchase. She was charm itself to begin with, then once I had signed up for using her services she became disinterested and monosyllabic to the point of rudeness.

The whole process was vastly delayed and made more difficult by her laziness. I was buying my house from a local developer who was tearing his hair out over her unhelpfulness - he deals with local solicitors all the time and was appalled at her behaviour.

The whole thing was made more difficult when it turned out that she was married to the estate agent!!

bytheway Tue 17-Oct-23 09:18:52

Thanks for all your input and stories. I was hoping to come back and tell you all was well for this Friday but unfortunately not.

I have just rang solicitor to check on things (we were told last week he was on holiday til today) so when I asked for him I was told ‘he no longer works for us’ after giving my details I have told ‘someone will ring you back later this morning’ I’ve heard that so many times now.

I would have come off the phone and cried but I’m so exhausted by lack of sleep I’m sitting here feeling numb.

Haven’t told DH yet as he too had a bad nights sleep and is currently trying to get a bit of shut eye. I need a hug 😩

silverlining48 Tue 17-Oct-23 09:37:28

I am sorry flowers

NotSpaghetti Tue 17-Oct-23 09:47:47

Otherwise try going to the solicitor's office and planting yourself in the reception area and announce that you intend to stay there until someone with the authority to do so, tells you when you will be able to move house.
Take coffee, a packed lunch and your knitting or a good book with you.

grandtanteJE65
My elderly friend did almost exactly this when told on the Thursday that she would have to wait till the following week to move becauseof "paperwork".

She had booked a move on the Saturday and a young family with a tiny babywas moving into her house also on the Saturday.

On the Friday she arrived early with sandwiches and a flask and her knitting - and on being told that nobody was available to complete the paperwork she said she'd just wait in case someone became free.

She is very chatty and whilst knitting casually told everyone who came in how dreadful the saga of her move had been. She rolled eyes and listed all the things that went wrong. She never said it was this firms fault. Just sighed a lot. Apparently.

Needless to say, by lunchtime a "senior partner" was "unexpectedly available"

The move went as arranged on the Saturday. grin

Germanshepherdsmum Tue 17-Oct-23 09:52:51

Looks like he’s been sacked. The EA has put you in this position by recommending this shower. Tell him in no uncertain terms that you want him to get onto them and sort this out immediately. If they want further recommendations from him they will take the complaint seriously, but remember you are probably one of many that this person has left in the lurch.