No one should feel guilty about a debt which has been sold for pence in the pound to a debt collection agency. These companies are rotten to the core and make their money from human misery.
The original lender or bank will have sold on the debt because they reckon its not worth collecting - even though the debtor may be paying it back in a responsible manner. Top companies have insurance and invoice factoring to cover themselves against bad debt.
Debt collection agencies are parasites and you can actually make a game out of dealing with them and making them "prove" the debt.
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