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UK exports

(25 Posts)
GagaJo Wed 13-Jan-21 14:40:29

Found out today the books ordered by my school from the UK (Book Depository & Oxford Uni Press) haven't been sent, orders cancelled. Reason given? Brexit.

Also, a British staff member's John Lewis order has been cancelled. Also due to Brexit. No European orders at all for the foreseeable.

Lucretzia Wed 13-Jan-21 14:45:07

Are you sure that was the reason given, GagaJo?

My daughter's boyfriend is a student there and they're experiencing problems due to Covid.
Dear Customer,
As a global organisation, we, like many others, recognize the significant threat posed by the coronavirus.

During this time, we have made some of our learning resources freely accessible. Learn more about these useful resources on our COVID-19 page.

Our distribution centres are open and orders can be placed online. Do be advised that shipments may be delayed due to extra safety precautions implemented at our centres and delays with local shipping carriers.

GagaJo Wed 13-Jan-21 14:49:09

Yes, the librarian (British) said the conversation he had with OUP was that it was due to Brexit. They can't export books at the moment. They anticipate this situation will be resolved, but for Euro orders at the moment, no go.

Oxford press will be fine. But The Book Depository will crumble without Euro sales.

If it isn't resolved within a month or so, I will order all the texts needed to go to my UK address and I will pay extra baggage to get them back when I come home (having missed Christmas due to Covid). I had to do that for China to get some texts past the censor.

Lucretzia Wed 13-Jan-21 14:49:31

Also John Lewis has ceased all international deliveries. I learned of this in early December when my friend was unable to send a parcel to relatives.

So they're not sending abroad to anyone.

John Lewis is calling a halt to its international expansion strategy and will stop accepting orders for international delivery next week

GagaJo Wed 13-Jan-21 14:51:42

Such a shame. Also such a shame they didn't inform my colleague when the order was placed!

They also majorly messed up a UK delivery for a Christmas gift for him, so he is doubly annoyed. Ordered early December. STILL not delivered due to Hermes not having a big enough delivery van (?????????).

Lucretzia Wed 13-Jan-21 14:52:13

Well you're doing the right thing and finding ways to get your items. Bit of a pain but it's like the ham sandwich. Find a way round.

Lucretzia Wed 13-Jan-21 14:53:52

Oooer, I wonder what his gift is that's so big!

That is bad because my friend was told very early December that she couldn't get them to post due to termination of international orders.

GagaJo Wed 13-Jan-21 14:56:44

It was a gaming chair. I really didn't see why JL didn't deliver it themselves. Hermes are notoriously unreliable.

M0nica Wed 13-Jan-21 15:26:32

Hermes use local deliverers who use their own cars for deliveries. I would imagine that a gaming chair would be too big to get into the average car.

Tizliz Wed 13-Jan-21 17:05:59

We cancelled an order from Germany as it went from a total price inc vat and delivery to a cheaper price (the vat) not inc vat (ok), or delivery or import duty. Asked what the delivery charge will be they didn’t know - why would it change? Import duty - no idea! This is a well established German company who were totally unprepared for Brexit. Their loss, we found the product in the UK, slightly more expensive but delivered free next day.

Dont get me started on Hermes - needs a thread if it’s own but it is nothing to do with Brexit

varian Wed 13-Jan-21 17:37:09

Frictionless trade as promised ?

felice Wed 13-Jan-21 17:53:40

Do you know anyone with links to the UK Embassy or representation, they may be able to organise the books via the diplomatic 'pouch'.
We have sent containers of stuff to Africa that way.

GagaJo Wed 13-Jan-21 21:32:12

No, unfortunately not Felice. For now, the librarian has sourced 1 or 2 copies from several different European sites to make up a class set for the text we need immediately. For the rest, I will either carry them back (if I get to go back to the UK) or try for an English language bookshop in France or Germany.

Yes, quite Varian!

Welshwife Wed 13-Jan-21 22:12:49

Does the French Amazon site stock the books? I have ordered books from the UK site and they have been delivered from the French site.
Apologies if you have addressed this and I have missed it!

vickymeldrew Wed 13-Jan-21 22:23:36

“Not on the High Street” are not posting to Europe at the moment . I ordered personalised items for my new baby grandson in France (who I have not been able to visit due to Covid). The order was cancelled. Also my Christmas parcel containing cards and a cashmere top arrived damaged with contents missing.

NotSpaghetti Thu 14-Jan-21 01:11:58

I thought "Not on the High Street" was a platform of individuals selling separately under the NotHS umbrella? Surely they can't all not be sending items to Europe?

vegansrock Thu 14-Jan-21 04:03:05

Poor folk in NI aren’t getting deliveries from the U.K. mainland from lots of stores. They will be better off ordering from the EU. Couldn’t make it up.

GagaJo Thu 14-Jan-21 07:34:20

I think the French Amazon had a couple of copies, Welshwife.

Casdon Thu 14-Jan-21 07:38:21

Northern Ireland people must be so fed up, it said on the news yesterday that many things are out of stock in the supermarkets, and they can’t expect more normal deliveries to be resumed until April. Really poor show.

vickymeldrew Thu 14-Jan-21 09:15:56

NotSpaghetti - Not on the High Street is still advertising they ship to Europe, but it has been removed as a delivery option. My local large post office has stopped accepting parcels for France too. ‘Normal service is expected to be resumed at some point in the future’.

GagaJo Thu 14-Jan-21 11:43:35

Someone told me that was happening on other UK sites too.

I understand Europe not being ready. It was the UK making the decisions about stuff. But why aren't UK companies ready? They knew it was coming.

MaizieD Thu 14-Jan-21 12:07:55

This explains why there's a problem, I think.

Businesses had very little time to prepare as the Trade Deal was signed a matter of days before transition ended and until then business had no idea what the terms would be.
Everything being sent to the EU now has to have a customs declaration with it and whether or not it can go tariff free depends on how much UK made/produced content it has. This isn't always easy to determine.

If the paperwork isn't correct the vehicle can be held up or turned back.

So many delivery businesses, as well as retailers and exporters who sell into the EU have decided to stop trading until they get themselves sorted. It's not their fault that the Agreement was made so late in the day... They knew 'something' was coming, but not exactly 'what'.

NI is in a much worse state than the we are...

GagaJo Thu 14-Jan-21 13:10:49

That makes a lot more sense MaizieD.

Casdon Thu 14-Jan-21 13:13:19

MaizieD you’re right, but Northern Ireland is part of the UK, they are part of the ‘we’ and are being treated very shoddily I think.

David0205 Thu 14-Jan-21 13:21:01

In theory anything crossing a border is liable to VAT, that applies in both directions, there is a lower limit for presents etc but everything has to be declared for inspection.
So for practical purposes buy from a UK retailer and he will handle the VAT documentation but even that’s not as easy as before.