The trouble with Royal Mail is that every one thinks it’s a next day delivery, and you’ll be very lucky if you get that. It’s normally up to a week, and quite a high percentage never gets there.
Our post people are fantastic, but they are a horrible company to deal with, probably because they don’t really have any competition in the small packets and letters.
But I must emphasise, I think the post men and women do a really great job.
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