Some antiquated comments on here blaming the lady for her hair, clothes, name, (aka skin colour);, not being deferential enough, posting on social media instead of โcomplaining to the palaceโ - would you know who to complain to โat the palaceโ? would they take any notice? Not if the attitudes are similar to this privileged old retainer. Would they badger a white lady about where her parents are โreallyโ from? No, itโs obviously racist language and attitudes which do not belong in the 21st century.