Another fan of Richard Murphy and Dan Neidle.
There are so many ways that more revenue could be raised but it’s the path of least resistance and with over 37 million people liable to tax, the easiest route is PAYE. Everything else, pursuing evaders and avoiders and complex casework requires highly trained staff.
When you look at the breakdown of the 40 billion annual tax gap, it’s small businesses that are the worst offenders.
The share of the tax gap attributed to small businesses has increased over the last 5 years, from 44% of the overall tax gap in 2018 to 2019 to 60% in 2022 to 2023.
HMRC need more expert staff.
TaxWatch reported:
• 40% reduction in civil servants defined as ‘tax professionals’ from 2016 to 2023
• The overall HMRC workforce has shrunk since 2010, despite the challenges of the department’s workload increasing as the tax regime has become more complex
• Salaries paid to senior HMRC staff have fallen by at least 20% when adjusted for inflation since 2010, and now lag the civil service average by around £2,000.
Fully qualified tax professionals within HMRC
The in-house tax technical development programme, which is seen as equivalent to the Chartered Tax Adviser qualification, is currently known as the Tax Specialist Programme. Very limited numbers start this course each year, and the numbers having completed it in recent years are suggestive of a high drop out/non completion rate, despite the fact the course has been scaled back to three years duration (previously it was four years). There has been a trend of accepting existing civil servants onto the course with much lower entry requirements, for what remains an academically rigorous course. The numbers finishing the course are insufficient to take over from the retirement and departure rates of staff that came through the qualification and built up decades of experience, who are now reaching the end of their careers. HMRC doesn’t track the staff holding these highest qualifications, which is so fundamental to workforce planning and staff skills development.
A perennial problem for HMRC is also that staff with significant internal training and experience are much sought-after within private practice, especially in particular areas that have grown disproportionately in recent years, such as Dispute Resolution and Investigations. Whilst this has always been a factor, recent changes to the HMRC office estate combined with mandatory 60% office attendance requirements and pay differentials risk exacerbating this trend further.
Recruitment of fully qualified tax professionals from the private sector has largely been unsuccessful because of the inability to offer comparable salaries. According to the 2023 Tax Salary Guide produced by recruitment agency Pure, the minimum package for a manager in the private sector is £85,000, whereas the equivalent HMRC grade 7/6 is on a median salary for the 2022-23 year of £58,200.
I have experience of this as I was grade 7 and did train for four years. The training was tough and the entry requirements used to be very high. Once qualified you became a target for the private sector to recruit. I did resist for several years but eventually moved to the private sector in the late 1980s.