I’ve been sent a returns label and immediately sent the junk back. I asked for a paper proof of posting. They say they are deducting the return costs £3 from my £60 refund. Cheeky bgrs!!! There must be SOME law about sending shoddy goods/not as advertised and then deducting return costs!!
‘ You'll also usually be asked to pay for return delivery, unless the seller doesn't say this in its T&Cs, or the goods were faulty.’. Martin’s Money Website. I believe the goods were not as advertised. Can I class that as faulty?
I check Trustpilot before ordering clothes online now as I was ripped off recently by a similar company. The order took months to arrive, was really bad quality and I had no idea the clothes were coming from China.