We have all had infuriating attempts to speak to a person when dealing with different organisations.
Today it was a county council whom it seems does not answer the phone on Wednesday afternoons!
Yesterday I just wanted to speak to someone at my bank as they had messaged me about potential fraud, nobody was available to take my call.
Today though the prize goes to the passport office.... my daughter spent ages going around in circles with a robot, eventually she went for the option for people wanting to alter their gender, it was the only way she could speak to a real person regarding her query.
She thinks that “Steve” was very disappointed that she was happy as a woman and just wanted to know if Liverpool would issue a passport for a baby.