I hope this helps sort out the different payment you may or should be able to get.
The Winter Fuel Payment. This is a benefit that goes to all who have reached state pension age.
Cold Weather Payments. These are one-off payments that are triggered by exceptionally cold weather for a set period. This is a means-tested benefit. Those on Pension Guarantee Credit should receive these automatically as do those on some other benefits.
The Warm Home Discount scheme is run by and funded by energy companies. They each have a core group which will include those on Pension Guarantee Credit so should mean that group get it automatically. Each company also has a "broader" group - not always the same. If your income is just above the Pension Guarantee level it would be worth applying.
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. They sound as if they have got back to being more contactable than they have been.