This was all discussed in the thread "Where have all the vets gone?" in October.
The pet healthlines are great as a first port of call. You get 15 minutes to speak to a vet or veterinary nurse without dragging the animal off to the surgery (and paying loads). I've used it in the past few months for advice on a bee sting and also a runny eye in a puppy.
What did you you think you would have by your current age that you don't?
