I have been with E.ON before, but as I now live in a caravan, the power is supplied by the site and I have no choice about the supplier.
Are you in your forever house?
Belfast another appalling attack, we need to ask what is driving this.
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E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.
Here's what E.ON says about it: 'We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes'.
E.ON would like you to visit their online energy tariff quote and comparison tool, enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:
- how you found the comparison tool to use
- what the deals on offer were like e.g. how much you would paying and what rewards you could get
Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.
Thanks and good luck with the prize draw!
GNHQ
I have been with E.ON before, but as I now live in a caravan, the power is supplied by the site and I have no choice about the supplier.
Hi all - thanks for adding your comments here - we're sending them all on to E.ON, who are really interested to hear your feedback.
We've done the prize draw and the winner is...
libra10 - congratulations! You've won a £500 John Lewis voucher! I'll PM you to get your details.
Hi there. This is now closed, thanks to all who gave feedback! We'll announce the winner shortly.
Not very promising as it didn't have my house number on the drop down list, 1st time that has happened. Looking at other comments I am not the only one. If they cannot get that right what else are they getting wrong?
I found the site very easy to use. I am an Eon customer and think that it is a much easier way of looking at tarriffs than previously. I actually discovered that we could save money so I switched to a different tarriff. Switching was also extremely easy too.
It just looks confusing.
They should make this easier to understand.
It does not work effectively.
The site was easily enough to use but when the form is complete, it didn't highlight the fact that you would actually be paying more if you switched. The only graph you need to see is the cost of the cheapest tariff vs the one you are currently on.
I am also one for not being concerned about rewards and deals. It feels as though the original price is made higher just so a discount can be given. Was £10000000000 a year now £1300 a year after discounts. All i want is that end figure and take no notice of the original.
We are actually already with Eon. I was prompted to check which plan we were on about 1 month ago and used uswitch to come up with the best plan for us (not the cheapest, as that is a discounted price and I wanted a fixed price, which doesn't work out too much more per year based on current prices but could save me a fortune next time prices increase). I then logged in to Eon and when I saw their new tool I was very impressed. It makes a nice change for energy providers to tell you which of their plans is cheapest. If you are already with Eon and have no wish to change it is a brilliant tool though I suspect that many people prefer to check other companies too. The only thing that it would be better is if on the graph they could highlight which ones are variable prices and which ones are fixed then it would be perfect; I do understand you can usually tell from the name of the plan but a visual clue would be better.
I use Ecotricity for my gas and electricity.
All profits go into wind turbines, solar and wave energy. Some gas is imported from Holland or Belgium. It is biogas.
Even some of the big companies like Sainsburys and B&Q use Ecotricity as they build wind turbines for them. If every industrial estate had wind turbines they would not look as out of place as many people seem to think they are.
Does anyone live in Norfolk or Cambridgeshire? There is an Ecotricity turbine in Swaffham that you can climb up. On a good day, you can see Norwich, Peterborough and Ely cathedrals.
They charge the same rate as your local standard gas and electricity company but there is no difficulty in switching.
By the way, I do like wind turbines, even in the Durham Dales. It's not wasted land as sheep can safely graze underneath them. Whatever direction I leave my village from, I pass wind turbines. Our grandson cannot see enough of them. I can see three from my sitting room window.
I found the site ok to use, butIt would be better if they also gave some idea of competitors prices - to prove they were really good prices.
Have looked, but still have to go on all the other sites to compare who is the cheapest. Think they should all charge the same, then there's no confusion.
I found the comparison tool very easy to navigate through. The 'click' tabs were clear, concise, and the colour made the website easy on the eye. The questions were simple and quick to answer. This is really important because a lot of comparison sites get a bit dull and ask in-depth questions that I do not always know the answers to straight away.
The tariffs that I was offered were very reasonable indeed (between £804 and £904) for dual fuel low usage. This is around what I am currently paying with another provider, therefore not competitive enough for me to change provider. However, I had no idea that Tesco points could be collected with EON and this would be a considerable bonus if I were looking to change provider. The only negative point that I have is that as the quote is an 'estimate' it could be likely that the quote is not true to actual charges.
This however is a negative point true to many comparison sites. Overall this particular comparison tool is very competitive and clearer than many others that are available online.
Many thanks
confusing!!!!! i have no idea about units used & cost per unit etc. I do know they definitely work out more expensive than the fixed rate i set up last month that will last until 2014 with no cancellation fee so i will not be going with E on
I couldn't make much sense of it. My daughter switched mine to the same as hers a few weeks ago, and I know it's fixed for 2 winters, which is much more important to me than a temporary bonus or incentive for switching.
The site is easy to use but really contains too much information. I haven't used EON yet but will try this comparism toolwhen my latest deal ends with Scottish Power.
Very complicated, I'm with Eon but not sure which plan I'm on - so far they have proved much cheaper than my last supplier.
I found it quite easy to use and understand but I feel that's because I use computers a lot. The deals seem unnecessarily complicated and I think I'd rather have straightforward good prices for the basic service than promises of vouchers and reward schemes. At the moment, I have a very good fixed deal and no desire to change so I hope using the EON comparison site doesn't elicit lots of cold calls as opting out of this wasn't very clear.
Good to see that Eon have reduced their tariffs to 5, much less daunting than previously.
Plans 1 and 2 are variable, subject to increases, Plan 2 being 3% cheaper than Plan 1. Three percent discount would give just over £30 discount per year for the average energy user, and for this you would have to sign up for 12 months, subject to a cancellation fee if you see cheaper deals elsewhere. Not a brilliant discount!
The further three plans are fixed rates meaning you will not be charged for any energy increases. However, you have to sign into a contract, subject to cancellation fees if you see cheaper deals elsewhere and want to change supplier.
All tariffs offer rewards, such as Tesco Clubcard vouchers or loyalty rewards, I would prefer that overall prices were reduced, without these gimmicky offers.
Eon's tool did not give tariff prices for individual plans which made it difficult to see how they compared with other energy providers. In order to see full details you would have to research further. What are Eon trying to hide?
Overall - great that Eon are simplifying their tariff structure, but they need to be more transparent with what prices they are actually offering, also cut out their loyalty rewards, and reduce their tariffs.
Neither could I - get it work properly on the iPad. I put in address and pressed the button and nothing happened except the postcode was added to the first address line. No prices or options for the address came up at all - just the original list still.
Looking at it there seems to be too much information without enough nitty gritty. I decided it looks like a site where you could be fooled into changing over and then find it was more expensive.
I could not get it to work properly on my iPad. Would it not just be simplier if energy was nationalised as it was previously, and then we would not have all this messing about with prices every few weeks?
Fairly straight forward but rather too 'generic' . Also quote was far more than current deal. Not enough to make me want to swap i'm afraid! Nice idea thou and would love to win!
I find these very confusing and I prefer more than anything to talk to someone who I can translate my understanding to what is on this site and can give me a realistic price
It's only just better than useless. The layout is fairly uncluttered but no better than others. Overall the site is a bit awkward to use, the response is very slow and several of the links don't work.
1) "Submitting this form means I'm happy with E.ON checking my meter details against industry data" Why? What does this mean? This put me off straight away. If I had the option I would have ticked NO. 
2) The first quotation is for an "average user" - what use is this? I wanted to see what MY energy costs could be, not some random stranger's. Why does it take so long to calculate it? Does Ofgem average usage change that often? 
3) "Find out how we’ve used Ofgem averages to get a rough idea of your bill amount." The link doesn't work 
4) I see the need if you are using "spend" for usage, but why do you need to enter your current supplier and plan if you are using kWh for usage?
5) "The amounts shown above for our new products include this 3% discount, but if you've given us your current plan details we don’t include any prompt payment discount you may receive with your current supplier". This gives me no confidence that the comparison to my existing tariff is accurate - What else are you not including? Online Discount? MDD discount?
6) "If you are aged 60 or over you may be eligible for our Age UK plan. More information." Another link that doesn't work.
Conclusion - I would rather use Uswitch/confused/comparethemarket etc.
On a related matter - it is strange how price increases are always announced as "an average of x%" but my tariffs have always gone up by more than "x%" - sometimes considerably more. I wonder if those on fixed tariffs whose prices don't increase are included in the average so it looks much lower than it really is.
I'm afraid don't like it as it is far too confusing. How do I know that the 5 tariffs are the best for me? I would still have to go to a comparison site to check against other companies....
Very easy straightforward process but I would almost certainly go through a comparison website to make sure I was getting the best deal - such a minefield out there!
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