My FIL is 87 years old and lives in a care home. He is hard of hearing, despite wearing a hearing aid, and particularly when using his mobile phone. Whenever he is on a call, invariably the call will end mid sentence, or he will complain that he cannot hear the caller.
I suspect that in grasping the sides of his phone, he is unknowingly adjusting the volume, to the point of muting his phone, or indeed, turning the phone off. This is very frustrating for anyone trying to contact him.
Does anyone have experience of a mobile phone specifically for the elderly, that would improve this situation?
Using the Verb Get or variations of Get


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She'd also said her previous phone, the Dorio, wasn't working. I am 350 miles away, her neighbour came in to help her luckily.