It also occurs to me that a cleaner cleans and unless asked to doesn't tidy up.. Possibly you think oh look her nice dress on the floor ,I'll hang it up, and it all takes much longer .also a cleaner coming in might encourage her to tidy when the floors hoovered and the counters wiped. Can you get her SIL to suggest a GP visit? Sometimes it just sounds like mum fussing whereas another young woman might make her sit up?
You’re the receptionist. What would you have done?
Advice needed re possible extension to house



