My daughters are devastated and don't know where to turn. Their gran has been in a care home for several years, unfortunately it's a fair way from where they live and with work, young families and no transport have been unable to visit regularly, however they were able to keep in contact with her via mobile until a few months ago when it appeared to be cut off. They recently discovered the home was closing and their gran would be moved. One daughter managed to visit a couple of months ago and asked me to take her this weekend - as it's a couple of hours drive she was phoning to make sure it was OK to visit. Unable to get a reply she phoned Head Office to be told it has now closed, all residents have been moved but they don't have any details. Daughter phoned SS who would only say home was closed but couldn't give her any info. as she is not down as next of kin. She phoned her dad who said he hadn't been informed, he'd handed all financial, care responsibilities to SS and said would no longer be visiting but asked for his daughters to be down as next of kin.
Gran is in her 90's and my children are desperate to find where she is, terrified that if something happens they won't be told. My youngest is heartbroken as she promised she would visit and take her a new phone so she could have contact with her as before. Other than my ex, my daughters and young grandchildren she has no relatives. My daughters are desperate and other advise them to go to CAB I don't know what I can do to help.
