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Scams and fraud

I was fooled….new scam

(49 Posts)
Grannygrumps1 Thu 15-Aug-24 18:17:18

I consider myself really tech savvy. So please be aware of this latest new scam.
I had just spent an hour explaining to my partner not to open up an obvious’bank’ scam.
I surprisingly got a WhatsApp message from a member of my voluntary team that I work with. She asked how I was as the last time she had seen me, I had gone home sick.
I replied that I was fine now thank you. Another message followed immediately asking me to join a new ‘workgroup’ she had set up. I intended to ignore it but accidentally pressed on the link.
It immediately blocked and deleted my WhatsApp account.
I then made a proper call to her to ask what was going on.
She was cross that I called her saying her phone had been hacked and it was a scam. I hung up.
My phone rang back straight away which I presumed was her. The person at the other end screamed and swore at me calling me every rude name under the sun. Obviously I hung up.
On researching the number it was all part of a WhatsApp scam. I kept getting a message to re set my WhatsApp saying they had sent me a code to a phone I didn’t have. They also asked me for more details which I didn’t give. I was fortunate that I don’t have my email address attached to my WhatsApp account and everything else is encrypted.
Others of my team had also received this dodgy message.
I was without my account for over 12 hours and have had to jump through hoops to get my account back. Don’t be fooled by the same thing that seemed really innocent and ok.

sazz1 Sun 18-Aug-24 11:07:58

Forgot to say ring them back from a different phone. Its important as they can stay on the line and pretend to be your bank etc

sazz1 Sun 18-Aug-24 11:04:08

If your credit card has genuinely fraudulent transactions on it the company will call you from their fraud department. You then tell them you will ring them back and they are OK with this. Ring the number on your card ask for fraud department and they will put u through to probably the same person you hung up on.
I know this as my card was cloned a few years ago. My card was then stopped by the card company, I was refunded and a new card sent to me.
Hth someone

Daddima Sun 18-Aug-24 08:42:21

Madmeg

I got the same message as Daddima last week. I ignored it and all was well - my parcel arrived a little later. I don't think it was via Evri though one of the others.

So that looks as if they do have a way of finding out if you are expecting a delivery.
Definitely don’t engage with anything via phone, text, or email. As Harmonypuss said, a genuine caller would have no problem with you saying you wanted to do due diligence.

Harmonypuss Sun 18-Aug-24 04:07:33

I received a telephone call from someone saying they were from PayPal a few days ago.
They said a payment of £500 had been submitted and they believed it to be fake.
I immediately checked my account but there was nothing showing so I told him there was nothing showing, he said that they'd intercepted it and needed my permission to either pay it or refuse it.
I stopped and gave the matter about 3 seconds' thought, then said that I wanted to hang up and that I would call PayPal myself to check this because there are so many scams around at the moment, and I asked if he had a problem with me doing this. He tried saying that he'd called me to sort it out, so there was no need for me to call them myself. So I simply said that if he really was from PayPal, he would have absolutely no problem with me wanting to do my due diligence and call the company myself, and as he didn't seem to want me to, I knew this call was a scam, and I put the phone down.
I have kept an eye on my PayPal account since, there haven't been any unexpected charges, and I've not actually called them, because I just knew that this call was a scam and I'd caught/called this person out. It was also only the next day that I realised that the man who called didn't even say a company name that this alleged payment was being requested by, and this should have been another red flag.
Please be vigilant everyone!

Dogwalkingnana Sat 17-Aug-24 22:16:51

A year ago, a friend got a legitimate-sounding phone call from a police detective saying she was going to be arrested for fraud in the amount of $20,000. She was told to withdraw that amount in cash from her bank and not tell anyone what it was for. When asked by the suspicious bank employee, she said it was for a bathroom remodel. She was instructed by the very nice sounding scammer to go to a specific bit coin place to put the money in there.
After putting in $2,000, she started thinking it was a scam and called her adult son. He had heard of this type of scam and was very kind and understanding with her. She put the remaining money back in the bank and told them what happened and reported it to the police. She had been recently widowed and someone was able to take advantage of her while she was grieving.

llizzie2 Sat 17-Aug-24 20:41:29

I don't have a mobile phone. I have never had one. I am disabled and although I can type, because I have been able to for years, I do not have the dexterity in my fingers for texting, and they are a bit heavy for me.

Seems I haven't missed much, if they can be so much trouble.

When I say I cannot use one, a common response is ''you can get phones with large numbers now''. No one considers other reasons for not having one.

I have noticed, though, that too many people are storing information on their telephones. Does that affect memory later on?

I googled that, and found that there are scientists actually working on that, and they are finding it is a possibility.

That's it: I won't even consider it. So long as I can remember my PIN and those passwords I have not saved, and can still type on an old keyboard with half the letters missing, I will put off having a mobile phone.

LovesBach Sat 17-Aug-24 17:28:47

I had an email this week from PayPal, looking most professional and with the correct logos. It was an invoice, for $499.99 dollars. I was thanked for my payment and told that my goods would be posted soon, and to call the given number if I had any problems - 'We are here to help you'. I had bought nothing, and haven't used PayPal for over three years. I checked all accounts daily as this was clearly a scam, and concluded that ringing the number given would probably have left me with a huge bill - I have read that it can leave you open to connections abroad. This was a new one on me, but perhaps others have had this particular scam.

biglouis Sat 17-Aug-24 01:55:29

I had one to my landline a few weeks ago.

A very authoritative voice asked for Mrs (Asian name) and I responded with wrong number and was about to put the phone down. Man then told me "This is the police from XYZ station and we are looking to speak to this lady who has been the victim of crime."

This raised a red flag with me. The police do not give out the names of crime victims to random strangers in this way. I asked for his name, rank and badge number so that I could ring XYZ station to verify his identity and then I would call him back.

The line went dead. When I googled the number it appeared to be a legitimate company which sold bathroom goods.

I have not yet worked out what the potential scam was, since I do not know the person he asked for. Probably he had the wrong information as this is a very diverse area.

Lovetopaint037 Sat 17-Aug-24 00:59:07

You can send free photos on What’s App. When I sent one via sms message I was charged.

Huia Fri 16-Aug-24 21:36:34

Dillonsgranma

Grannygrumps
I hope you’ve realioby now that WhatsApp is just a ridiculous nuisance to everyone
Why on earth have it on your phone or iPad?
Ordinary phone messages , e mails , voicemails and phone calls are quite enough for anyone
I’m on a phone contract with good old Tesco
It costs £9.50 per month and all of the things I’ve mentioned are free!

What’s app is handy for quick communications with a group. Eg We use it with our croquet club to see if anyone is playing today.

Madmeg Fri 16-Aug-24 21:23:32

I got the same message as Daddima last week. I ignored it and all was well - my parcel arrived a little later. I don't think it was via Evri though one of the others.

Grannygrumps1 Fri 16-Aug-24 19:58:46

To explain again the details of the scam again in a nutshell.
I received a message from a colleague. Nothing out of the ordinary. And an invitation to join something she was setting up….. again nothing odd.
EXCEPT she had had her account hacked and this was scam.
Most people in her account were all hacked.
Hope this makes it clear. Anyone can be caught out if it appears from a genuine personal friend.

Daddima Fri 16-Aug-24 18:28:17

I actually didn’t understand the details of this scam, but anyway, I never take anything to do with messages or emails which need action.
I was expecting an Evri parcel, and got a message saying they couldn’t deliver it because the address wasn’t clear, so, of course, I had to click a link ( which I didn’t). The parcel arrived shortly after.
Now, I don’t know if they just chanced their arm with the message, or if they had some way of knowing I was expecting a delivery, but I just ignored it.

Dizzyribs Fri 16-Aug-24 18:23:04

*Dillonsgranma• I am a bit confused as to why you think WhatsApp is “just a ridiculous nuisance to everyone”.
It’s a lot safer as Lady Stardust says.
It’s certainly not a nuisance to me.
It has end to end encryption so messages are not easily accessed if they are intercepted unlike all of the other methods you mention.
I can send messages to several people at once and make group arrangements easily.
I can do calls and video chats on the same app. and switch from one to the other easily.
I can quickly check back through the message thread to make sure I have the right information- that takes ages if I have to make another phone call or open my emails.
I get several spam and scam calls on my phone every week in spite of being registered with the TPS and having a call blocker.
I get a few dozen spam and scam emails a week.
I’ve had a fair few spam texts too!
So far I have not received a single spam or scam WhatsApp. Maybe because I have the two steps verification that is recommended above, but I am not sure.
It’s just very convenient and a lot less hassle than any other messaging platform for me.
I am genuinely interested in why you find it a ridiculous nuisance.

jocork Fri 16-Aug-24 17:31:48

I'm usually fairly alert to scams but almost got caught out by one early one Saturday morning from someone claiming to be from the local police saying they had arrested someone with credit cards in my name. I hadn't lost any cards and asked which bank which he didn't answer - that should have been the first red flag! Anyway after a long conversation in which he gave me a lot of false information such as his name, rank and number, he told me to ring my bank to check if my account was secure. I did this but used my mobile to phone as the calls are included in the contract and I pay for landline calls. I was very quickly called again by the scammer asking why I wasn't phoning my bank. When I said I was, on my other phone, he slammed the phone down. He had obviously kept the line open to then pretend to be my bank - a narrow escape!

I was glad I'd wasted his time and reduced the number of other people he could call!

If I suspect a scam I either waste their time for as long as possible or call them out. The last time I called someone out for a scam he called me a f***ing b***ch! Nice!

I haven't had issues with WhatsApp so far and use it a lot - especially for groups of family and friends. Thanks for the warning OP. Stay safe out there everyone!

ordinarygirl Fri 16-Aug-24 15:01:45

it is so easy to be scammed. Like you I thought I could avoid such an issue. I messaged a well known chain of hotels about an experience I had in one of its hotels. I had a private message back - X from Y hotels with a picture of a customer service desk with the hotel logo in the back ground. To "discuss" the complaint further it was suggested I use Whatsapp. I spoke to a pleasant male who apologised the inconvenience and I would be offered a small amount of compensation. Rather than a refund to the Visa , a speedy way was to use an app from a real bank. That was my mistake - the bank was real and was horrified about the alleged scam but the person did want me to put in bank details. I queried this as the bank wanted me to put in all of my visa card details - i was assured that i would not be charged as the payee was me. That was correct but the person of the same name was located elsewhere. I was offered an amount more than what the hotel actually cost. I told the chap it was a scam and i would cancel everything. Although no money was taken. I contacted my bank for a new card and deleted Whatsapp. The hotel in question said it was the first time but the picture of the lady from customer service was so realistic. The hotel said it would look into the woman as it is certainly doing a dis-service to the chain.

ileea Fri 16-Aug-24 15:00:30

Grammaretto

I had a text today saying "I've changed my phone number mum"
I deleted it.
DD says it's a classic scam.

My daughter got this text. Her daughter is 2 years-old. hmm

Mojack26 Fri 16-Aug-24 14:55:57

Yeah that's a classic one

Ailsa43 Fri 16-Aug-24 14:23:59

Could someone explain how this was an ''Obvious Bank Scam'' ?

twinnytwin Fri 16-Aug-24 13:29:57

Our family all use WhatsApp for group and individual messaging and for mobile calls. All free and convenient. Never had a problem.

Mamo Fri 16-Aug-24 13:28:36

My friends WhatsApp was scammed lately and it caused a huge upheaval for everyone in our groups. As I am fairly techie I sorted it out for her and several less savvy people in our various groups. PLEASE PLEASE SECURE YOUR WHATSAPP ACCOUNTS PROPERLY BY COMPLETING THE TWO STEP VERIFICATION UNDER PRIVACY IN YOUR ACCOUNT DETAILS. Then it’s highly unlikely to be hacked. At present there’s a huge surge in WhatsApp hacking which is inconvenient to say the least. And NEVER respond to a message “from a friend” asking you to send her a code….this goes straight to the hacker who can then take over her account.

Delila Fri 16-Aug-24 13:06:18

Would you explain your criticism of WhatsApp, please Dillonsgranma. I find it anything but “a ridiculous nuisance to everyone”. Goodness, that sounds serious, and yet I find it an incredibly useful communication tool, free, and comparatively safe.

Are we all being duped in some way?

Namsnanny Fri 16-Aug-24 13:05:28

Hgan

I use whosringing.co.uk to see if the number is known as a scam.

Thank you for this info Hgran it could be very useful.

Thank you Grumpgran for alerting us, very considerate.

biglouis Fri 16-Aug-24 13:03:23

I get phone calls every day to a newish mobile number that very few people know. EE identifies them as scammers. Smart meter, change suppliers, solar panels etc scame. I block them but they are like whack-a -mole.

Dillonsgranma Fri 16-Aug-24 12:56:05

Grannygrumps
I hope you’ve realioby now that WhatsApp is just a ridiculous nuisance to everyone
Why on earth have it on your phone or iPad?
Ordinary phone messages , e mails , voicemails and phone calls are quite enough for anyone
I’m on a phone contract with good old Tesco
It costs £9.50 per month and all of the things I’ve mentioned are free!