Gransnet forums

Scams and fraud

Fraudulent company selling plastic storage containers…

(48 Posts)
MayBee70 Fri 16-Aug-24 18:25:21

Last week I ordered some large plastic containers to help with my neverending decluttering. But when I placed the order I realised straight away that something was wrong because my payment was taken by a company called Vox Homeshop Ltd but there was no confirmation email. After waiting for them to be delivered ( no tracking) I phoned what I thought was the company I’d bought them from only to be told that someone who had worked for them at one time had set up a similar company with an almost identical looking website and similar name and that they were always getting phone calls from people like me. She said that I might get the boxes, tomorrow, next week, next month or never and that I probably should contact my bank ( which I have done and they’ve been very helpful). So, don’t ever buy storage boxes from plastic-storage-boxes.co.uk ( they even have a UK address and telephone number even though no one answers the phone!) I’ve now got some boxes on order from The Plastic Box Shop which is a proper company with real people who answer their phone and comfort people like me! How do people get away with having such dodgy companies? I don’t know how they sleep at night. There was no way of knowing the company was dodgy until the payment had been made, although in retrospect I should have checked out some reviews first.

MayBee70 Mon 19-Aug-24 14:39:40

Actually, I think fraudulent does cover the fact that they are deliberately trying to look like another company because they are misleading people?

OnwardandUpward Mon 19-Aug-24 15:06:19

Sadly, a lot of websites are fake and scams.

www.which.co.uk/consumer-rights/advice/how-to-spot-a-fake-fraudulent-or-scam-website-aUBir8j8C3kZ

A friend asked the other day if I check out websites before buying and yes, I do.

MayBee70 Mon 19-Aug-24 15:23:44

Thanks. I’m going to make a note of all those points. I’ve had a lucky escape this time.

OnwardandUpward Mon 19-Aug-24 15:29:17

You were probably lucky Maybe80 because some will harvest your bank details. shock Hope you can get your money back and get some storage containers elsewhere.

MayBee70 Mon 19-Aug-24 15:42:18

I did receive them today! Checking the website they do seem to have a disclaimer regarding security of personal details which is a worry. They don’t package the good properly so it’s no wonder people say they arrive damaged. They say to email them if that happens but emails just get returned but luckily my items appear to be un damaged. I have been lucky.

petra Mon 19-Aug-24 15:49:45

MayBee70
No company can see your card details unless you give them permission.
When you buy on line that information is encrypted.

OnwardandUpward Mon 19-Aug-24 16:01:06

petra

MayBee70
No company can see your card details unless you give them permission.
When you buy on line that information is encrypted.

That's true, it's the reason why I posted the link that says that.

But there are sites which are not secure and those can take your card details. Many fraudsters do this.

pably15 Mon 19-Aug-24 16:15:12

MayBe,,,perhaps you could start your own business, going round peoples homes, decluttering for them....as you have all these boxes....joking apart it is very worrying having given credit card details to these companies who turn out to be scammers, I've done it myself and had to get my card stopped and a new one sent to me...

OnwardandUpward Mon 19-Aug-24 16:18:23

Oh no, so sorry Pably15 sad

I had lots of warnings from tech savvy child. I know many people who it's happened to so decided to share the link. It makes me angry. Why should these scammers get money for nothing?

If everyone knows, no one can be fooled by their dodgy scams flowers Knowledge is power.

MayBee70 Mon 19-Aug-24 16:56:37

I think I could set up a business selling plastic boxes now that I have twice the number I set out to buy!

MayBee70 Mon 19-Aug-24 16:59:59

1 Jun 2024
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY

I wish I had read TrustPilot beforehand. Since taking my payment two months ago I have not received my item, nor have I had any response to numerous emails and phone calls.

Other TrustPilot reviews confirm that this is a common experience with this company. Thankfully my card company have been able to refund me while they pursue payment. Truly apalling.

Date of experience: 10 April 2024

This is the review that worried me....if only I'd read it beforehand. But, then again I thought I was ordering from the good company because they were so similar.

OnwardandUpward Mon 19-Aug-24 17:03:21

There was another post on GN a few days ago where someone bought some shoes but needed to return them (by courier!), only to find the base was in Hong Kong. Not a scam, but still something to check out before ordering, to check the contact details and make sure it's not going to be too expensive to return.

Allsorts Mon 19-Aug-24 17:10:25

Maybee, do not beat yourself up, these people know every dodge, me and others more trusting try to be diligent are sometimes let down, they are the ones at fault, not us. I still prefer proper shops

MayBee70 Mon 19-Aug-24 17:12:04

OnwardandUpward

There was another post on GN a few days ago where someone bought some shoes but needed to return them (by courier!), only to find the base was in Hong Kong. Not a scam, but still something to check out before ordering, to check the contact details and make sure it's not going to be too expensive to return.

I fell for that one, too. It pretended to be a Clarkes site. At least it made me wary of the Seasalt one!

MayBee70 Mon 19-Aug-24 17:15:35

That's why I try to warn people about similar things. They said I could return them but it would cost a lot to do so. I still see adverts for them on facebook. And I also fell for some childrens toys on the run up to Christmas. Even my savvy son fell for that one, too. Took weeks to arrive and were not fit for purpose. Facebook won't remove any of these dodgy sites. The Seasalt one still pops up from time to time.

OnwardandUpward Mon 19-Aug-24 17:16:28

MayBee70

OnwardandUpward

There was another post on GN a few days ago where someone bought some shoes but needed to return them (by courier!), only to find the base was in Hong Kong. Not a scam, but still something to check out before ordering, to check the contact details and make sure it's not going to be too expensive to return.

I fell for that one, too. It pretended to be a Clarkes site. At least it made me wary of the Seasalt one!

Oh no, I'm sorry I couldn't remember who posted it sad It was about Barefoot shoes.

I think it's good to talk about these things so everyone can be informed and by doing so you'll be saving others flowers

petra Mon 19-Aug-24 17:30:38

Myself and several other people spent about 2 years of our lives trying to get dodgy sites on FB shut down. We spent thousands of hours finding out as much info as we could.
FB kept deleting the posts.
Eventually we were all banned but we were able to get back on there.
Long story short: we all realised we were wasting our time. The general public didn’t want to know.

MayBee70 Mon 19-Aug-24 17:32:20

Well, at least with my mutant feet I’ll never be tempted by barefoot shoes!

OnwardandUpward Mon 19-Aug-24 19:12:12

The general public should want to know! At least you tried.
I don't feel tempted by barefoot shoes either!

pably15 Mon 19-Aug-24 19:27:22

the company that I got caught out with...I was looking for an external hard drive, I saw the company that I had used before , they were legit, just below this was the same company...exactly the same page ( I learned later it had been copied ) but the hard disc I wanted was a bit cheaper,,,,so I ordered it ....but I didn't get a confimation email...that's when alarm bells rang...I felt sick...phoned my credit card company who put me through to the fraud squad....I got my money back, but it's a terrible feeling, I only use a few companies online...but even they could be copied...it's scary,,

MayBee70 Mon 19-Aug-24 19:51:38

pably15

the company that I got caught out with...I was looking for an external hard drive, I saw the company that I had used before , they were legit, just below this was the same company...exactly the same page ( I learned later it had been copied ) but the hard disc I wanted was a bit cheaper,,,,so I ordered it ....but I didn't get a confimation email...that's when alarm bells rang...I felt sick...phoned my credit card company who put me through to the fraud squad....I got my money back, but it's a terrible feeling, I only use a few companies online...but even they could be copied...it's scary,,

There’s something you have to look out for isn’t there ( it’s probably on that link…I’ll re read).

25Avalon Mon 19-Aug-24 20:01:32

You can check if a company exists by going on to Companies House at Gov. uk.