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Anyone else having a problem with PM'S?

(23 Posts)

GNHQ have commented on this thread. Read here.

KatGransnet (GNHQ) Mon 30-Sept-13 13:00:15

Tech have posted here about the PM notification issue.

shysal Fri 30-Aug-13 12:09:12

Not getting email alerts although the box is ticked in settings.

KatGransnet (GNHQ) Thu 29-Aug-13 10:56:15

phoenix

Kat if I could remember how to do screen shots...................

I'm not getting email alerts at all , not even in my junk folder!

Hmm okay.. Have you checked your PM settings here?

Anne58 Thu 29-Aug-13 09:42:12

Kat if I could remember how to do screen shots...................

I'm not getting email alerts at all , not even in my junk folder!

KatGransnet (GNHQ) Thu 29-Aug-13 09:05:01

janeainsworth

If I get a PM the notification goes into the junk mail folder.

If you add the email address ([email protected]) to your address book, the email should appear in your inbox instead of your junk.

Alternatively, there should be a 'not junk' button (or something with a similar message, depending on what email provider you use) you can click on the message, so future messages won't be sent to your junk folder.

KatGransnet (GNHQ) Thu 29-Aug-13 09:02:46

phoenix

Hello again,

Still not getting email notifications when I have PM's also still getting a weird screen after sending. It is now entirely blank except for the word "success" in the top left hand corner confused

Hi Phoenix, are you able to email us ([email protected]) a screenshot of that?

shysal Thu 29-Aug-13 08:52:08

Thanks for the tip-off. I have just checked my inbox, which I never normally do, and found several PMs. I have always relied on email notifications, but received none recently.

feetlebaum Thu 29-Aug-13 08:36:07

Pre-emptive Maintenance?

janeainsworth Thu 29-Aug-13 08:18:35

If I get a PM the notification goes into the junk mail folder.

Anne58 Thu 29-Aug-13 00:41:57

Hello again,

Still not getting email notifications when I have PM's also still getting a weird screen after sending. It is now entirely blank except for the word "success" in the top left hand corner confused

Elegran Wed 28-Aug-13 16:24:21

I got three notifications for one PM. don't know whether it was because the poster pressed "send" three times in frustration or whether the Gn site was having problems. Other people have had strange things happen with PMs, so . . .

Anne58 Wed 28-Aug-13 16:03:21

Sorry Elegran blush

Envious same thing happening here, I usually get an email message saying that so and so has sent me a PM, but with the last 2 I received, there was no email alert, just found them when I happened to check my inbox.

Enviousamerican Wed 28-Aug-13 15:25:56

I got a PM and had not been informed of it. Happened Monday.

Elegran Wed 28-Aug-13 14:40:44

Only three times, Phoenix

Riverwalk Wed 28-Aug-13 14:29:43

I didn't know what you were having trouble with, so had a guess - now I realise grin

kittylester Wed 28-Aug-13 14:28:59

Yep River this one, the one before and the one before that etc etc smile

Anne58 Wed 28-Aug-13 14:24:44

Thanks Cari, it did work, but I still get a funny screen after sending.

River confused ?

CariGransnet (GNHQ) Wed 28-Aug-13 14:22:33

Phoenix just tested it out by PMing you and it was fine (well if you got the PM it was fine)...

Riverwalk Wed 28-Aug-13 14:19:15

Prime Ministers?

Anne58 Wed 28-Aug-13 14:18:17

I composed one, pressed "send" and some odd random script appeared at the top of the screen. I used the back button, pressed send again and the same thing happened.

Luckily I checked my sent box, otherwise that poor GN'er might have received it hundreds of times!

Anne58 Wed 28-Aug-13 14:15:50

kitty! grin

kittylester Wed 28-Aug-13 14:14:30

A quick glance at that and my immediate response was - no, I had a hysterectomy years ago - sorry phoenix

Anne58 Wed 28-Aug-13 14:12:44

Or is it just me?