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(17 Posts)
Greenfinch Wed 21-May-14 21:40:33

Is it possible to access old pms ?I wanted to refer to some I had a year or so ago but can't find them. Any suggestions please?

Ana Wed 21-May-14 22:15:40

Well!! I was going to confidently say that I still had all of mine from two plus years ago - but they seem to have changed the set-up (without telling us!).

Perhaps GNHQ will reply to your question, Greenfinch confused

Lona Wed 21-May-14 22:38:55

Well, they could have asked us, or at least warned us they would be deleting older pms.

Ana Wed 21-May-14 22:40:07

Quite! Not impressed.

Lona Wed 21-May-14 22:42:40

No, I would like to have kept some very kind messages I had when my dad died.
Seems they aren't really 'private messages'!

Ana Wed 21-May-14 22:58:32

GNHQ please respond!

Nelliemoser Wed 21-May-14 23:24:19

Do they not sit in your GN "inbox" unless you delete them?

Greenfinch Thu 22-May-14 07:04:20

I have never deleted any and I wanted to re-read Greatnan's amongst others. Such a pity if they have gone. sad

MiceElf Thu 22-May-14 07:08:03

They need to be restored. I would have printed off quite a few, Greatnan's especially, if I had been warned.

Ariadne Thu 22-May-14 09:15:11

Well, yes, MiceElf! I was looking at pms from Greatnan just the other day, and I am sorry that they have disappeared.

Come on, GNHQ, tell us what's happening!

KatGransnet (GNHQ) Thu 22-May-14 09:32:02

Hi there - the PMs should still be sitting in your inbox, unless you deleted them. We'll double check with our tech team.

KatGransnet (GNHQ) Thu 22-May-14 09:47:46

I've just looked at my own PMs and have discovered the buttons at the top (see my screenshot). We've asked tech to fix the icons on these buttons, but in the meantime if you click on the right one, it'll take you to the next page of PMs in your inbox.

KatGransnet (GNHQ) Thu 22-May-14 09:48:08

Message withdrawn at poster's request.

Ana Thu 22-May-14 09:49:27

Phew! Thanks Kat smile

Lona Thu 22-May-14 09:50:11

I've had yet another look, and there are two boxes under the 'settings' box.
If you click on them, they move your page up/down, but unfortunately the boxes don't tell you what they are for!
So.......the old messages are still there, but the layout is very poor!

Lona Thu 22-May-14 09:51:02

Haha! crossed posts Kat

Greenfinch Thu 22-May-14 10:34:48

Thanks Kat. All is now well.