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(27 Posts)
Penstemmon Fri 25-Jul-14 21:27:16

Apologies to thse of you who have been sending me messages! I do not get any form of notification so when I happened to look to see if GNHQ had sent me a message I found several unanswered (obviously) messages including one from GNHQ from a while back asking for my address so I can receive a signed copy of Jeremy Paxman's book!
Do you get a notification in your email or on the inbox icon to indicate someone has sent you a message? Do i need to adjust a setting? help please GNHQ

Nonu Fri 25-Jul-14 21:36:13

I am with you on that, I sometimes find I have been PM"D quite a while back!

Penstemmon Fri 25-Jul-14 21:41:35

Yes..April was the earliest message I discovered blush

Ana Fri 25-Jul-14 21:43:31

Well, you should just look at your 'inbox' more often and not rely on emails from GNHQ - simples!

rosesarered Fri 25-Jul-14 21:45:25

I always get sent an email by them so then come onto the site and look at my inbox to read it.Having said that, I still haven't got the copy of Paxos book even though I sent my address.

jinglbellsfrocks Fri 25-Jul-14 21:46:46

No! There's something you can click on - to get notified.

Ana Fri 25-Jul-14 21:51:42

Yes, I know - but if it's not working...And why not just contact GNHQ?

Penstemmon Fri 25-Jul-14 21:54:20

Thank you Ana for your words of wisdom, kindly meant I am sure. However it is a change of practice as I had been getting notifications previously. I just assumed I had no messages!

Thanks jingl for your advice..will see if I can sort it!

Elegran Fri 25-Jul-14 21:56:05

Yes, you need to adjust a setting somewhere, Penstemmon I think it may be in your profile, but contact GNHQ if you can't find it.

Penstemmon Fri 25-Jul-14 21:56:30

i just looked at the settings and the 'receive email notification' was on confused

Ana Fri 25-Jul-14 21:57:09

You're welcome, Penstemmon smile

Elegran Fri 25-Jul-14 21:57:10

Crossed posts! I think other people had this problem a little while ago and got it sorted. Maybe yours went AWOL at the same time.

jinglbellsfrocks Fri 25-Jul-14 22:20:32

I had one about an hour ago, and I had the email notification.

jinglbellsfrocks Fri 25-Jul-14 22:21:21

I would contact HQ in the morning. They like something to keep busy with at the weekend. smile

rosequartz Fri 25-Jul-14 22:37:18

I thought you had to give your email address when you registered, and that is how GNHQ contact you

Penstemmon Fri 25-Jul-14 22:50:49

They have emailed me before..because I got notifications, then they apparently stopped in April as I have not looked at my inbox since then...because I had no notifications.

Someone PM me and i will see if it is fixed!

Elegran Fri 25-Jul-14 22:50:54

Have you changed you email address, Penstemmon ? Is your spam filter being over-enthusiastic?

Elegran Fri 25-Jul-14 22:52:19

Now you'll get dozens of messages. One will be from me.

Ana Fri 25-Jul-14 22:55:10

Oh FGS! Get in touch with GNHQ - why make such a drama out of it?

jinglbellsfrocks Fri 25-Jul-14 22:57:00

shock Grumpy!

Elegran Fri 25-Jul-14 22:59:44

You call this drama ? There have been much more dramatic scenes acted out on other threads in the last few days.

Tegan Fri 25-Jul-14 23:08:42

I can only get onto the site these days by going via my inbox and then clicking 'last hour'. Think my pooter must be on the blink sad.

Nelliemoser Fri 25-Jul-14 23:47:43

I find notification of Pms etc go to my email inbox. As do posts of comments on Facebook .

JulieGransnet (GNHQ) Sat 26-Jul-14 08:59:32

Morning smile

Many thanks for your suggestion. We'll have a natter and see what we can sort out. If we could have a little time, what with it being the weekend and the rest of the staff being elsewhere, that would be grand. In the meantime, you could always check your inbox at the top smile brew

JulieGransnet (GNHQ) Sat 26-Jul-14 10:13:22

There's a solution to this one.

If you go into your 'My Gransnet' at the top of the page, you can switch on your email notifications (or switch them off if you don't want an email every time something jumps into your inbox).

Please yell if there's any problems sunshine