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Dear Cari

(32 Posts)
jinglbellsfrocks Wed 11-Nov-15 17:55:48

Why didn't you just tell us? Why fob us off all this time?

Cherrytree59 Wed 11-Nov-15 20:45:19

Perhaps they got worms or virus I'm not very tech confused

soontobe Wed 11-Nov-15 20:34:38

So they went down at the same time as the hack. Tech didnt know why, but it wasnt because of the hack.

Ana Wed 11-Nov-15 20:07:21

Just a coincidence that ours were down as well? At exactly the same time? grin

I don't like gin...horrible stuff!

loopylou Wed 11-Nov-15 19:59:07

In copious quantities, and I'll join you!

Galen Wed 11-Nov-15 19:57:40

If you're trying to convince jing that she's not correct, I'd recommend the gin!

jinglbellsfrocks Wed 11-Nov-15 19:56:05

Sob.

grin

jinglbellsfrocks Wed 11-Nov-15 19:55:38

Have a nice tea. Anyway.

CariGransnet (GNHQ) Wed 11-Nov-15 19:53:31

jinglbellsfrocks

Why didn't you just tell us? Why fob us off all this time?

Because that's not why ours were down. If it was we would have said so grin But Kat has already very eloquently explained all that so I'm off to lie in a darkened room and drink gin eat my dinner/tea

Alea Wed 11-Nov-15 19:21:23

Thank you Kat, it really isn't a deal breaker for me, but thank you for keeping on trying.

Ana Wed 11-Nov-15 18:59:46

RebeccaMumsnet posted on there yesterday:

'Since our "friend" Jeffrey appeared, we took the decision to turn off profiles to preserve any personal info and pictures.'

So obviously we would think the same applied to GN.

I don't understand your reasoning, loopylou.

Thank you Kat for responding.

jinglbellsfrocks Wed 11-Nov-15 18:58:31

Of course it was to do with Mumsnet. Probably just one button to clear the lot. hmm

I like people to be up front. Can' stand pussy footing around.

And what a coincidence - they're coming back at the same time as the MN ones. Pull the other one. etc.

loopylou Wed 11-Nov-15 18:53:45

Thanks Kat.
So nothing to do with MN after all..........

KatGransnet (GNHQ) Wed 11-Nov-15 18:48:19

Ana

HQ have told MN that they turned the profiles off because of the hacking incident. Why couldn't they have told us that?

(still don't understand what's supposed to have been insulting...)

Hello - it's me tonight smile

MNHQ and GNHQ staff are separate. During the whole hacking saga, it was Mumsnet that was hacked, not Gransnet - as we said at the time.

The profiles stopped working during the time when the hack at Mumsnet happened. We were unaware of why they stopped working - while they were down, our (shared) tech team re-evaluated all areas of both sites to make sure we were up to date on security measures.

We have been pleading with our tech team to get the profiles up and running, and we've kept everyone up to date as soon as we receive an update from the tech team.

We've been reassured they should be up and running again by next week (as we said in the other thread). <fingers crossed>

loopylou Wed 11-Nov-15 18:37:56

Thanks hmm

Indinana Wed 11-Nov-15 18:37:34

Well it's exactly what I guessed was the reason weeks and weeks ago! And I remember you saying, jings something like 'yes, you're very probably right'.

jinglbellsfrocks Wed 11-Nov-15 18:36:55

They even "mailed" one of their posters because she wasn't up to date about it all. But we just get, "Tech's busy".

You know what? I don't give a flying fuck anymore.

Ana Wed 11-Nov-15 18:33:58

HQ have told MN that they turned the profiles off because of the hacking incident. Why couldn't they have told us that?

(still don't understand what's supposed to have been insulting...)

jinglbellsfrocks Wed 11-Nov-15 18:32:48

Oh for Heaven's sake. Go and polish yer halo.

You obviously haven't got a clue about where I'm coming from. hmm

loopylou Wed 11-Nov-15 18:29:22

HQ have said several times that they're working on it, and like Luckygirl I'm sure it will be sorted in due course so I fail to understand why all the grief.
No one's been fobbed off etc.

I just don't find insulting others amusing, but then that's probably just me. I assume some think such posts will speed things up......

Ana Wed 11-Nov-15 18:23:16

I can't see what was 'insulting' about jing's' posts.

(unless you mean the tonguestickyout thing which is obviously a joke...)

Luckygirl Wed 11-Nov-15 18:21:52

Life ain't perfect - I am sure it will all be sorted soon, and they are doing their best. I am not sure what it is that HQ is supposed not to have told us. The hacking problem was general knowledge so nothing to tell. At some point no doubt we will have a similar message here about reinstating the profiles. I guess they will have started with the larger of the two sites.

Having dipped into the "other side" a few times over the last few days, my definition of "insulting" has changed. Believe me, we ain't seen nothing on here! There are lots of angry pottymouths over there!

loopylou Wed 11-Nov-15 18:12:43

Yes I have
It doesn't change what I feel. Why on earth do some GNs think it's appropriate to be insulting?
hmm

ninathenana Wed 11-Nov-15 18:11:05

Profiles really don't bother me but we should have been told.

rosesarered Wed 11-Nov-15 18:05:13

Ah!

Ana Wed 11-Nov-15 18:04:06

loopy, have you read the Mumsnet link on the other thread? confused