Ana
HQ have told MN that they turned the profiles off because of the hacking incident. Why couldn't they have told us that?
(still don't understand what's supposed to have been insulting...)
Hello - it's me tonight
MNHQ and GNHQ staff are separate. During the whole hacking saga, it was Mumsnet that was hacked, not Gransnet - as we said at the time.
The profiles stopped working during the time when the hack at Mumsnet happened. We were unaware of why they stopped working - while they were down, our (shared) tech team re-evaluated all areas of both sites to make sure we were up to date on security measures.
We have been pleading with our tech team to get the profiles up and running, and we've kept everyone up to date as soon as we receive an update from the tech team.
We've been reassured they should be up and running again by next week (as we said in the other thread). <fingers crossed>