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Virus?

(36 Posts)
Jalima Sun 16-Oct-16 20:04:57

Several times today something has appeared on my screen when I am on GN - various questionnaires and I wondered if the GN site has got a virus?

It's not happening on anything else on my PC and I have a good virus checker. When I close the questionnaire I find that GN has disappeared.

Is anyone else having this problem?

Jalima Thu 20-Oct-16 20:18:28

Yes, I downloaded them both and used them after you recommended them Wb.

I don't know what it was, but it seems to be working better now everything has gone! and DH has said 'new pc' as soon as I can get to the shops. (I like to see what I'm buying)
I do have a friend who could have come and helped but he is very busy at the moment.

Thank you for your help! smile

Wobblybits Thu 20-Oct-16 20:14:13

Have you tried Malwarebytes and Slimcleaner?

Jalima Thu 20-Oct-16 20:01:28

It wasn't full, it was not even half full when I checked.

Anyway, fingers and toes crossed, it is behaving better now.

However, I did need a couple of wine afterwards!

Wobblybits Thu 20-Oct-16 18:56:15

Jalima, how full is your hard drive ?

Jalima Thu 20-Oct-16 18:48:01

Thanks, djen I will try that.

I must say, so far, it seems quicker than internet explorer - if I click on that I have time to go and make a brew while I wait.

Yes, the updates can cause problems. We do have Kapersky but can't download it again now, so have Norton. Any port in a storm.

durhamjen Thu 20-Oct-16 18:38:49

I am on firefox, Jalima.
I have downloaded uBlocker from their addons, and have had no problems since then.
Touching wood very firmly now, of course.

Ana Thu 20-Oct-16 18:38:23

My Google history drop-down menu no longer works and it's very annoying! I think it's been caused by something sneakily updating itself on my computer without my permission..

Jalima Thu 20-Oct-16 18:34:12

Back to square one with mine now so have had to spend the day downloading what I need.

I hope that the DC have all the photos stored somewhere else .....

BlueBelle Thu 20-Oct-16 16:52:04

I ve not had any pop ups on gransnet so guessing it's something going on your computer mind you I have recently had a update

Jalima Thu 20-Oct-16 16:06:23

I bit the bullet (so to speak) and went back to factory settings, even so, Internet Explorer was so slow the pc nearly went out into the garden again. I then downloaded Firefox Elegran, Wobblybits.
Firefox seems faster, thank you.

dustyangel Mon 17-Oct-16 21:25:49

I had exactly this problem a couple of weeks back (on my iPad) when I was at home in Portugal. Contacted GNHQ to see if it was a general problem or not. No, just me!
I cleared all history several times a day, it always came back. I thought that I would have to take the iPad back to factory settings when I return home from visiting DD in England.

I have had no problems here at all. hmm

And yes, it was worse on GN, I'm probably on GN more than anything else. I didnt have it before folowing a link about the olympics.

Wobblybits Mon 17-Oct-16 20:44:17

Perhaps there is an anti GN virus. hmm

Wobblybits Mon 17-Oct-16 20:34:55

Jalima has asked me to post for her -- she can't post atm for some reason.

Thank you Wb; I had a look and it did not seem to be there, however I had already uninstalled Google Chrome. I have run a virus check and a malware check, then tried to download Google Chrome again but it is not happening!

So I will go through internet explorer for the time being.

2.5 glasses of wine later I feel a bit more mellow! (I wasn't going to drink at all until the weekend, but it's been a strange day altogether.

Thank you very much for your help.

Now I can't sodding post .....
I thought I would pm you and you could post this 2nd hand but I can't seem to do that either!

Perhaps I've been banned hmm

Wobblybits Mon 17-Oct-16 16:57:09

There is quite a bit on line about this scam problem and how to remove it, here is one thread :-

blog.removevirusnow.org/2016-annual-visitor-survey-removal/

Jalima Mon 17-Oct-16 16:35:53

I use internet explorer I think Elegran

oh dear, I'm worse than I thought

Jalima Mon 17-Oct-16 16:34:20

I downloaded malwarebytes and ran it but it seems to be stuck.
I have Kaspersky (not free!)

Just trying again now.

Oh no, it is moving very very slowly
Fingers crossed
Thank you everyone!

durhamjen Mon 17-Oct-16 15:58:05

I just clicked on the link above from wobbly, Jalima, to use malwarebytes.
I have paid for AVG on the computer anyway.

Jalima Mon 17-Oct-16 15:55:57

And again

I don't normally swear but f* f* f**** f*
Shutting down GN now

Jalima Mon 17-Oct-16 15:53:52

It just did it again

Dear Chrome user,

You are today’s lucky visitor for: October 17, 2016

Please complete this short survey and to say “Thank You” we’ll give you a chance to win an iPhone 6S®!

ps I don't know how to run malwarebytes either, I am wondering if I followed a link on one of the posts that has caused this, there was an odd one the other day (not you djen wink)

Sorry, I must be pc illiterate

durhamjen Mon 17-Oct-16 15:49:45

I just ran malwarebytes. It's happened twice since I came back on GN.
It's not to do with not having Windows 10, as I have that.
Like you, I can't do screenshots, Jalima.

Jalima Mon 17-Oct-16 15:23:48

I will try running Malware Wb thank you

Jalima Mon 17-Oct-16 15:23:08

I think djen is right, my friend warned me that, because I could not download the latest Windows on to my ancient PC that I would be 'punished' !!

Jalima Mon 17-Oct-16 15:21:43

Sorry, been out this morning!

Last night I ran a full virus check (Kaspersky)

Today I have turned on GN and it is happening again - but only on GN!
About every 5 minutes something comes up on the screen, something just popped up asking me if I wanted to use 'Sticky Keys' confused, then I get asked if I want to do a survey for Google Chrome, a survey for Tiscale (I'm not with Tiscali)
etc
Don't know how to do a screen shot blush sorry

When I close the offending screen, GN has disappeared but I am still logged in

confused

MetteGransnet (GNHQ) Mon 17-Oct-16 09:32:36

Hi everyone!

We're just checking this with our tech team - would you be able to send us some screenshots of what pops up on your screens?

Best,

GNHQ

Wobblybits Mon 17-Oct-16 05:47:44

Jalima, can you give me a fuller description of the problem and when it occurs