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Virus?

(35 Posts)
Jalima Sun 16-Oct-16 20:04:57

Several times today something has appeared on my screen when I am on GN - various questionnaires and I wondered if the GN site has got a virus?

It's not happening on anything else on my PC and I have a good virus checker. When I close the questionnaire I find that GN has disappeared.

Is anyone else having this problem?

Wobblybits Sun 16-Oct-16 20:17:05

Run MalwareBytes and Slimcleaner, or similar cleaners. Possibly Malware on your PC.

Jalima Sun 16-Oct-16 20:32:21

I have the virus checker going as we speak post

I wondered if it was a punishment by Google Chrome because I have such an old-fashioned Windows set-up.

Wobblybits Sun 16-Oct-16 20:51:35

Malware and viruses are different. Malware is not designed to harm your PC just give you stuff like ads that you didn't ask for. AntiVirus software will not pick up malware, malware-bytes does that and is free. Slim-cleaner will remove unwanted files and clean up you cookies etc.

Elegran Sun 16-Oct-16 20:56:13

If it is an "annual browser checker" or some such thing, I have been getting it too, jalima and it doesn't have an X button to get rid of it. Do you use Firefox or Internet Explorer?

Charleygirl Sun 16-Oct-16 22:11:25

Please excuse the ignorance Wobblybits but how do I get Slim-cleaner and/or malware- bytes?

Elegran Sun 16-Oct-16 22:14:58

I tried to get a replacement Malwarebytes for my tablet, which had lost it. I could choose between the bought version, or downloading a free version lasting only two weeks. I didn't know that the free one now only lasts for a couple of weeks!

durhamjen Sun 16-Oct-16 22:19:50

I keep getting that, too. I think it's Google doing it.
I changed to Yahoo and keep getting Google coming up all the time.
I think it's punishment,as you said, Jalima.
No malware, no virus.

Shanma Mon 17-Oct-16 00:07:28

Hitman Pro is another good one, and last tme I looked you could try that for free for a month or so I think

Wobblybits Mon 17-Oct-16 05:44:27

Here are the URL's for the free versions of MWB & SC

www.malwarebytes.com/

www.slimwareutilities.com/slimcleaner.php

The 14 day limit on MWB is for the premium version. The above one is still free.

Wobblybits Mon 17-Oct-16 05:47:44

Jalima, can you give me a fuller description of the problem and when it occurs

MetteGransnet (GNHQ) Mon 17-Oct-16 09:32:36

Hi everyone!

We're just checking this with our tech team - would you be able to send us some screenshots of what pops up on your screens?

Best,

GNHQ

Jalima Mon 17-Oct-16 15:21:43

Sorry, been out this morning!

Last night I ran a full virus check (Kaspersky)

Today I have turned on GN and it is happening again - but only on GN!
About every 5 minutes something comes up on the screen, something just popped up asking me if I wanted to use 'Sticky Keys' confused, then I get asked if I want to do a survey for Google Chrome, a survey for Tiscale (I'm not with Tiscali)
etc
Don't know how to do a screen shot blush sorry

When I close the offending screen, GN has disappeared but I am still logged in

confused

Jalima Mon 17-Oct-16 15:23:08

I think djen is right, my friend warned me that, because I could not download the latest Windows on to my ancient PC that I would be 'punished' !!

Jalima Mon 17-Oct-16 15:23:48

I will try running Malware Wb thank you

durhamjen Mon 17-Oct-16 15:49:45

I just ran malwarebytes. It's happened twice since I came back on GN.
It's not to do with not having Windows 10, as I have that.
Like you, I can't do screenshots, Jalima.

Jalima Mon 17-Oct-16 15:53:52

It just did it again

Dear Chrome user,

You are today’s lucky visitor for: October 17, 2016

Please complete this short survey and to say “Thank You” we’ll give you a chance to win an iPhone 6S®!

ps I don't know how to run malwarebytes either, I am wondering if I followed a link on one of the posts that has caused this, there was an odd one the other day (not you djen wink)

Sorry, I must be pc illiterate

Jalima Mon 17-Oct-16 15:55:57

And again

I don't normally swear but f* f* f**** f*
Shutting down GN now

durhamjen Mon 17-Oct-16 15:58:05

I just clicked on the link above from wobbly, Jalima, to use malwarebytes.
I have paid for AVG on the computer anyway.

Jalima Mon 17-Oct-16 16:34:20

I downloaded malwarebytes and ran it but it seems to be stuck.
I have Kaspersky (not free!)

Just trying again now.

Oh no, it is moving very very slowly
Fingers crossed
Thank you everyone!

Jalima Mon 17-Oct-16 16:35:53

I use internet explorer I think Elegran

oh dear, I'm worse than I thought

Wobblybits Mon 17-Oct-16 16:57:09

There is quite a bit on line about this scam problem and how to remove it, here is one thread :-

blog.removevirusnow.org/2016-annual-visitor-survey-removal/

Wobblybits Mon 17-Oct-16 20:34:55

Jalima has asked me to post for her -- she can't post atm for some reason.

Thank you Wb; I had a look and it did not seem to be there, however I had already uninstalled Google Chrome. I have run a virus check and a malware check, then tried to download Google Chrome again but it is not happening!

So I will go through internet explorer for the time being.

2.5 glasses of wine later I feel a bit more mellow! (I wasn't going to drink at all until the weekend, but it's been a strange day altogether.

Thank you very much for your help.

Now I can't sodding post .....
I thought I would pm you and you could post this 2nd hand but I can't seem to do that either!

Perhaps I've been banned hmm

Wobblybits Mon 17-Oct-16 20:44:17

Perhaps there is an anti GN virus. hmm

dustyangel Mon 17-Oct-16 21:25:49

I had exactly this problem a couple of weeks back (on my iPad) when I was at home in Portugal. Contacted GNHQ to see if it was a general problem or not. No, just me!
I cleared all history several times a day, it always came back. I thought that I would have to take the iPad back to factory settings when I return home from visiting DD in England.

I have had no problems here at all. hmm

And yes, it was worse on GN, I'm probably on GN more than anything else. I didnt have it before folowing a link about the olympics.