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Are you missing out?

(38 Posts)

GNHQ have commented on this thread. Read here.

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BlueBelle Fri 03-Aug-18 17:58:53

I ve never used a safe sender list how do I go about that ? and why would I get other emails from Gransnet I get an email if I ve got a new inbox message I get an email if I report anything and I get ad hoc emails telling me about some thread or other so it can’t be my provider blocking it can it LauraGransnet ?

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Charleygirl Fri 03-Aug-18 17:57:38

Laura,
I ma having mega problems changing my email address.

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LauraGransnet (GNHQ) Fri 03-Aug-18 17:17:03

Hi Bluebelle - we can see that you're signed up, so it might be that your email provider is blocking our newsletter email address. Could you please add [email protected] to your safe senders list?

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AlieOxon Fri 03-Aug-18 12:47:21

I didn't sign up - but I get it. It's often interesting.

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BlueBelle Fri 03-Aug-18 12:03:22

Well no one seems to be rushing to tell me why I don’t receive it ar all ?

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kittylester Fri 03-Aug-18 08:29:51

I get the Newsletter every day but I don't think it is as good as it used to be. I can't quite say why except it seems more rushed and less friendly. I used to love the quote of the day and am still disappointed when it's not there.

I know that isn't what you asked - sorry.

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BlueBelle Wed 01-Aug-18 20:54:55

I get emails from you if I report anything so no they don’t go in my spam and I have double checked in case Just never received it I m afraid

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LauraGransnet (GNHQ) Wed 01-Aug-18 19:40:09

Charleygirl, you'll be able to change your email address in My Gransnet - let us know if you have problems though.

Chewbacca, looks like you're still set to receive our newsletter. Have you checked your junk/spam folder?

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Chewbacca Wed 01-Aug-18 18:53:49

I've signed up for this ages ago but I've never received any newsletter either. I've checked that my email address is correct too. confused

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Charleygirl Wed 01-Aug-18 18:11:51

I changed my email address ages ago but GNHQ are still using my old one so that is useless.

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NatashaGransnet (GNHQ) Wed 01-Aug-18 16:49:24

Hi Bluebelle,

Sorry to hear you've not received the newsletter.

Please could you try looking in your spam and other folders in your email inbox incase they are in there?

Please let us know if not and we will look into this for you.

smile

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BlueBelle Wed 01-Aug-18 15:50:07

I be signed up twice now but never received it Can’t be bothered to do it again

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LaraGransnet (GNHQ) Wed 01-Aug-18 12:12:16

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