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(51 Posts)
Nandalot Fri 22-Mar-19 10:36:48

Is anyone else having trouble with a pop up from a well know telephone company. It pops up when I am looking at ‘I am on’. When I close it because I do not want to enter the competition, it kicks me out of Gransnet. I tried to include its name in the title but it kicked me out when I did that! Its name has two initials, the first is the second letter of the alphabet and the second is something you drink with a slice of cake! ( I did not want to risk being kicked out of the site again by typing the name. )

JasmineGransnet (GNHQ) Fri 22-Mar-19 11:00:38

Thanks, we're looking into it. If anyone experiences something similar please let us know.

Bopeep14 Fri 22-Mar-19 11:08:37

Yes i have been having this problem for a while, but its not just the well know telephone company its other big companies as well. Its so annoying.

JasmineGransnet (GNHQ) Fri 22-Mar-19 11:20:20

If you can, could you please send us a screenshot of the pop up to [email protected]?

Thank you!

Nandalot Fri 22-Mar-19 11:33:07

Message withdrawn at poster's request.

maryeliza54 Fri 22-Mar-19 12:33:44

yes - iPad and iPhone - I've switched to my laptop to avoid it.

SisterAct Fri 22-Mar-19 13:22:00

Hi coincidence ? Just read above post and then same company screen shot popped up, as above.

SisterAct Fri 22-Mar-19 13:22:50

Ps came up next time I touched forums

MawBroon Fri 22-Mar-19 13:25:29

Happening to me just now too 😡😡😡😡😡😡

Culag Fri 22-Mar-19 13:38:50

Yes I've had it twice on IPad, but supposedly from Virgin Media, my broadband supplier. Seems fine on laptop, so far.

Nannylovesshopping Fri 22-Mar-19 13:38:55

Yes me too

cornergran Fri 22-Mar-19 13:50:40

Had the one beginning with B about half an hour ago after accessing via the ‘I’m on’ link. It would be good to have some reassurance about site security.

JasmineGransnet (GNHQ) Fri 22-Mar-19 14:00:21

Hi again, our tech team have had a look and made some changes, so it shouldn't be happening anymore. If they do, please let us know by either posting on this thread or emailing us at [email protected] Thank you grin

cornergran Fri 22-Mar-19 14:29:07

Just happened in the Lorraine Kelly thread when moving to the next page. Would suggest this isn’t fixed.

SisterAct Fri 22-Mar-19 15:49:24

Still happening 😡

BlueBelle Fri 22-Mar-19 15:52:40

Nothing on my iPad

Auntieflo Fri 22-Mar-19 15:59:42

Twice today when I have logged on, I have had a LIDL spinning wheel, for entry to win something. It only goes away when I close down the page.

Auntieflo Fri 22-Mar-19 16:01:06

Sorry, that should have read ALDI, and it took ages to post!

tanith Fri 22-Mar-19 16:19:27

My iPad has frozen after multiple bt pages opened I'm having to turn it off see if that works

Auntieflo Fri 22-Mar-19 16:22:15

It keeps happening, and when you click on the X to close ! It just keeps on going.
Are these photos any use to the GN gurus?

NonnaW Fri 22-Mar-19 16:29:26

Just came up as a sky message

tanith Fri 22-Mar-19 16:32:15

This is what I get

tanith Fri 22-Mar-19 16:33:05

You can see the multiple tabs that keep opening

JasmineGransnet (GNHQ) Fri 22-Mar-19 16:34:17

Thank you again for those screenshots, we've passed them on to the relevant team and should have the problem sorted out asap!

Lisagran Fri 22-Mar-19 16:36:54

Same here -