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Personal message

(22 Posts)
Bopeep14 Sat 15-Jun-19 11:06:26

Why when i receive any personal messages ,can I not see the whole conversation just what has been sent to me?

tanith Sat 15-Jun-19 11:11:32

I don’t know why it’s like that but it just is. I suppose we’re so used to texting and seeing the whole conversation that it seems odd when you can’t.
I find it annoying too when I have to go to the ‘sent’ box to be sure of what I’ve said in a previous message maybe someone from tech could explain why.

Squiffy Sat 15-Jun-19 12:23:49

I agree Tanith! It would be great to have the whole conversation in one place, without having to bounce backwards and forwards between Inbox and Sent.

EllanVannin Sat 15-Jun-19 12:23:53

My pm's end up in the " promotions " box and not the usual mail received one ? Therefore I never know if I've received a pm through the normal route.
Also, I can't delete unwanted pm's,even from last year.

tanith Sat 15-Jun-19 13:34:05

I’m not sure what a ‘promotions’ box is?

Charleygirl5 Sat 15-Jun-19 14:04:54

I also cannot delete PMs. I used to be able to but not now.

FlexibleFriend Sun 16-Jun-19 11:12:49

I just click on the blue heading and the message is revealed.

EllanVannin Sun 16-Jun-19 11:50:04

Tanith the " promotions " box is with google mail. It's mailed adverts etc. which are separate from ordinary in-coming mail. There's a " social " mail too.
I've yet to get used to it all.

NatashaGransnet (GNHQ) Sun 16-Jun-19 21:42:22

Hi all,

Our inbox system is set up so you only see one message and can access the others through going back to the inbox, but I'll pass your suggestions onto the tech team to see if viewing the previous messages at the same time is possible.

With not being able to delete a message, it appears that the bin icon to delete messages is not displaying correctly, so we'll get our tech team to look into this tomorrow. smile

Charleygirl5 Sun 16-Jun-19 21:51:52

Thanks, NatashaGransnet.

tanith Sun 16-Jun-19 22:06:21


NatashaGransnet (GNHQ) Wed 19-Jun-19 09:56:13

Hi all,

The delete icon on messages should now be fixed! smile

tanith Wed 19-Jun-19 10:01:46

Thankyou NatashaGransnet

EllanVannin Wed 19-Jun-19 11:52:14

Thankyou NatashaGransnet----messages now removed/deleted.

Olderthanmost Wed 10-Jul-19 23:51:53

What's a p m

MissAdventure Wed 10-Jul-19 23:59:16

A private message. smile

Olderthanmost Thu 11-Jul-19 00:07:04

How does that work?

MissAdventure Thu 11-Jul-19 00:31:29

After I've written something here, you should see 3 red dots on the bottom right. (That's how mine looks, it may be different on an Ipad)
You can click on on those dots and some options come up.
One of them is 'pm'. Click on that and you can send a pm to that person.

Olderthanmost Thu 11-Jul-19 09:26:42

Thanks for being so kind.
I'd like to try it. Would that be okay?

MissAdventure Thu 11-Jul-19 10:01:22

Yes, give it a go.
Good luck!

Charleygirl5 Thu 11-Jul-19 10:07:54

NatashaGransnet I still cannot delete and I have no idea why. I used to be able to do so.

SarahGransnet (GNHQ) Thu 11-Jul-19 10:54:03

Hi Charleygirl5, please email us at [email protected] so we can help further.