Gransnet forums

Site stuff

Privacy pop up

(134 Posts)
tanith Sun 22-Sep-19 18:00:23

For the last hour every time I click on anything on the site, up pops a privacy pop up, I’ve accepted cookies a dozen times and looked at the other options but I’m still getting the pop up from Gransnet saying ‘your privacy is important to us’ how do I stop it please? 🤬

Anyone else getting it?

Marydoll Sun 22-Sep-19 19:00:48

I get all the time, then it disappears for days, pops up again, despite still being logged on onto the same device.
It's so annoying.

PamelaJ1 Sun 22-Sep-19 19:05:55

Yep.

Jessity Sun 22-Sep-19 19:22:45

I get it very frequently too, despite saving my choices. Most irritating.

tanith Sun 22-Sep-19 20:09:16

If it keeps up much longer I’ll be deleting my account it’s ridiculous and I’m running out of patience now 🤬🤬🤬

EllanVannin Sun 22-Sep-19 20:11:55

Yes I get it regularly too. It's been doing it for months !

ZoeGransnet (GNHQ) Sun 22-Sep-19 20:57:21

Evening everyone

Just to let you know the privacy pop-ups are not something unique to Gransnet. They're GDPR-related and a legal requirement. However, we'll definitely try to help so that these pop ups don't keep reappearing.

Depending on what type of browser you are using, your privacy preferences may not be retained and that could be why it keeps asking you the same question. Can you let us know what type of browser you use and we'll do our best to help? If you can get in touch with us at [email protected] we'll be able to take a look at this.

Best wishes

Lisagran Sun 22-Sep-19 21:12:52

Me too!!!! Driving me nuts!

Luckylegs Mon 23-Sep-19 10:27:31

I was just coming on to post and complain about these pop ups. They are driving me demented! Every time you change a page or even whilst you’re on the same page, it’s popping up. I’m on my iPad on btinternet, not a clue what kind of browser! It’s only started happening this weekend, please stop it!

tanith Mon 23-Sep-19 10:31:36

I'm using Chrome and nothing has been changed it's never happened before why? Why? Why? I can't even read posts without it popping up 🤬🤬🤬

Jessity Mon 23-Sep-19 10:39:04

Got it again just now, grrr. I share the feeling of wanting simply to abandon Gransnet.

Lisagran Mon 23-Sep-19 11:12:02

I’ve tried Google, Safari and Bing - still happening angry

Lisagran Mon 23-Sep-19 12:26:02

Bump!!

Lisagran Mon 23-Sep-19 16:16:31

Any ideas, GNHQ?!

tanith Tue 24-Sep-19 07:44:36

I give up 😭

Marydoll Tue 24-Sep-19 08:14:32

I've been on GN this morning without any problems, then out of the blue it popped up, when I was reading something!

It also doesn't matter which browser I'm on, it's still happening! angry
Once you have set and saved your preferences to comply with GDPR regulations , there should be no need to keep stating your preferences every time you post.

BlueBelle Tue 24-Sep-19 08:20:39

It’s started happening for me too not every time but too frequently it’s very annoying You shouldn’t have to agree more than once you don’t on any other sites Even an annual agreement would be fine

Luckylegs Tue 24-Sep-19 10:13:47

It’s still happening! Every time I go to the next page or go back or anything, it’s driving me mad!

ZoeGransnet (GNHQ) Tue 24-Sep-19 16:37:18

Hi everyone

Sorry this is taking longer than we expected to fix. We thought it was just an issue with Safari but it seems from the posts on this thread that this is happening across all browsers. We are continuing to work on a fix and will let you know as soon as we have a solution.

Best wishes

Lisagran Tue 24-Sep-19 16:39:46

Thanks you for responding - hope it can be fixed as it’s almost impossible to use GN while this is happening!

tanith Wed 25-Sep-19 10:56:26

I popped in hope but still no joy I hope you manage to fix it as I’m really missing GN 😭

Luckylegs Wed 25-Sep-19 11:12:10

I can’t stand this, sorry I’m off!

NfkDumpling Wed 25-Sep-19 11:16:30

It’s not just GN. Every site I’ve looked at this morning has started with the privacy thing. Bank, local council, Adini.... everything except Facebook. I’m wondering why not Facebook, is my privacy not important to them?!

Lisagran Wed 25-Sep-19 13:14:39

NfkDumpling - logging onto a site and seeing the privacy thing once would be reasonable - but for me, and others, it’s popping up every time you click on a thread, click on a post, etc etc angry on GN

NfkDumpling Wed 25-Sep-19 20:28:15

No, I don't get it that often Lisagran, just when I first open a page and I never get it on my phone.