Gransnet forums

Site stuff

Privacy pop up

(135 Posts)
tanith Sun 22-Sept-19 18:00:23

For the last hour every time I click on anything on the site, up pops a privacy pop up, I’ve accepted cookies a dozen times and looked at the other options but I’m still getting the pop up from Gransnet saying ‘your privacy is important to us’ how do I stop it please? ?

Anyone else getting it?

Farmor15 Wed 02-Oct-19 14:43:26

It started happening on iPad using Chrome a few days ago. Not on laptop. Very annoying. I tried shutting down completely and restarting, but no change. Every time I click on a post, or go to next page it pops up.

Anniebach Wed 02-Oct-19 10:46:28

Are we stuck with it ?

GranEd Wed 02-Oct-19 10:45:16

Still as bad as ever on my iPad.

Anniebach Wed 02-Oct-19 10:17:16

It is now on one of my iPads but not the other one.

Sussexborn Tue 01-Oct-19 10:40:03

Seems to have stopped on my iPad!

gillybob Tue 01-Oct-19 10:35:31

It seems worse than ever today and is just popping up every time I touch the screen on either iPad of phone.

Squiffy Tue 01-Oct-19 10:28:23

Still happening on my iPhone using Safari.

tanith Mon 30-Sept-19 14:24:16

It’s stopped on Chrome for me so something’s changed and it’s nothing I’ve done.

Lisagran Mon 30-Sept-19 14:24:03

Thanks, Zoe. Still happening for me, on my mobile.

ZoeGransnet (GNHQ) Mon 30-Sept-19 14:22:15

Hi everyone

We've asked Tech for an update. They're still working on this but it's proving to be a bit more complex than they thought. It's only happening on some browsers and they're dealing with third parties to sort it so unfortunately it's not a simple fix. As soon as there's any news we'll let you know.
Best wishes

Marydoll Mon 30-Sept-19 07:18:31

It's been fine in the last few days and I have used multiple devices.

tanith Mon 30-Sept-19 06:55:41

Well so far this morning no pop ups, fingers crossed ?

Bathsheba Sun 29-Sept-19 12:33:37

Correction: it's not happening on Chrome now, only Safari.

Parsley3 Sun 29-Sept-19 10:24:48

It is not just me then. I happens on my iPad (Safari) but not on my phone (Google). It has been like this for weeks.

gillybob Sun 29-Sept-19 10:07:13

This is enough to drive anyone off Gransnet . I have made one post this morning and had 12 , yes 12 privacy pop up notices ! What on earth ?

GranEd Sun 29-Sept-19 09:28:15

Even popped up again while I was writing my message. ?

GranEd Sun 29-Sept-19 09:26:57

Happening all the time on my iPad. It pops up - sometimes more than once - on every page.
Sometimes I’m having to click twice to get rid of it. It’s driving me up the wall!

Lisagran Sun 29-Sept-19 06:35:24

Still happening

Nanah67 Sat 28-Sept-19 23:41:00

Me too but it’s also happening on mumsnet. Very off putting

Bathsheba Sat 28-Sept-19 22:27:29

No, sorry, this is seriously driving me bonkers. I'm off site until you get this sorted angry

Bathsheba Sat 28-Sept-19 22:15:50

Yes, it's happening every single time I click on another page, another post, another thread. Up until today the pop-up was only ( only??? ) appearing every few days, but now it's every few seconds.

There really is no need whatsoever for it to keep on appearing regularly at all, even once a week. Surely once I've clicked on 'accept' then that should be it, for all time? This doesn't happen on any other site I visit, only here.

It really is very very irritating angry. Oh, and it's happening on Safari and Chrome for me.

tanith Sat 28-Sept-19 17:38:11

CariGransnet it’s happening every time I click on a page, a post and when I want to write a post it’s truly awful. I did think you were already working on this as ZoeGransnet said back on Tuesday and we’ve all been bumping up this post in the mean time in hope it would be fixed.

CariGransnet (GNHQ) Sat 28-Sept-19 16:55:40

It should just pop up the first time you log in and then, as crazyH says, you click accept and that's it. If you are still having problems though, do email us or post on here and we will investigate further on Monday

crazyH Sat 28-Sept-19 15:07:50

Only when I open the page . I click 'accept' and that's it- no problem.

Luckylegs Sat 28-Sept-19 15:04:33

It seemed to have disappeared but it’s back! Very irritating indeed.