Gransnet forums

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Privacy pop up

(135 Posts)
tanith Sun 22-Sept-19 18:00:23

For the last hour every time I click on anything on the site, up pops a privacy pop up, I’ve accepted cookies a dozen times and looked at the other options but I’m still getting the pop up from Gransnet saying ‘your privacy is important to us’ how do I stop it please? ?

Anyone else getting it?

NfkDumpling Mon 07-Oct-19 18:52:27

Could it be that I don't sign out of GN? I power the computer right down but have GN and FB on my favourites and just click to open them. Do you all sign out each time you come on?

Bathsheba Mon 07-Oct-19 18:58:58

No Nfk I don't think that's a factor - I don't sign out either, but I'm getting the pop-up with every - and I mean every! - click of the mouse.

Mind you, I haven't tried on my iPad yet. Might go and do that....

Gonegirl Mon 07-Oct-19 19:01:15

Mine seems to be fixed. I don't sign out cos they might not let me in again.

Bathsheba Mon 07-Oct-19 19:03:04

Well here I am on my iPad - no trouble at all! Just one pop-up on sign in and nothing more. Yet....

Bathsheba Mon 07-Oct-19 19:07:47

I have no trouble with my iPhone either. So it’s just my iMac desktop that’s still not playing. I blame Brexit ?

Mamissimo Mon 07-Oct-19 22:46:54

Still happening on my iPad. I’m visiting less and less because it drives me nuts! ? ?

Lovetopaint037 Tue 08-Oct-19 09:54:38

Can hardly believe it - crossing fingers etc -only one privacy request today. Hope this continues. Thank you for the fix which I do hope continues.

tanith Tue 08-Oct-19 09:58:22

No fix for me this morning

Anniebach Tue 08-Oct-19 10:02:37

No fix for me, fed up

Bathsheba Tue 08-Oct-19 10:33:40

Nor me. I hate using my iPad, much prefer the iMac, but it's just relentless on this.

Mamissimo Tue 08-Oct-19 11:48:32

Arrrgh! Still torturing me then!

GranEd Tue 08-Oct-19 14:57:10

No improvement on my iPad. ??

SisterAct Tue 08-Oct-19 19:43:08

Nightmare on ipad

NanaandGrampy Tue 08-Oct-19 20:59:28

I agree nightmare on the iPad and it’s been going on for over 2 weeks - an update would be nice GN ?

Bathsheba Tue 08-Oct-19 21:10:24

Isn’t it’s odd - everyone seems to agree that the issue is a nightmare on the iPad, but I have no trouble at all with my iPad hmm. It’s the inconsistencies that are so puzzling.

NatashaGransnet (GNHQ) Tue 08-Oct-19 22:02:23

Hi all,

We thought the fix had worked but obviously quite a few are having problems with the pop up still, so we will notify our tech team tomorrow. smile

Gonegirl Tue 08-Oct-19 22:15:45

Mine's still fixed. (iPad) Weird isn't it?

Bathsheba Wed 09-Oct-19 12:45:05

Oh. My. God!!! I've just clicked and had NO PRIVACY POP-UP. Yay! I think it's been fixed ?

Thank heavens for that! (holds breath.....)

Marydoll Wed 09-Oct-19 12:47:11

I have just got it on my android phone, not had it for ages!

nightswimmer Wed 09-Oct-19 12:48:41

If this goes on for much longer I am going to delete my account!

Marydoll Wed 09-Oct-19 18:52:18

I am permanently logged on to GN on my PC and I have just had the privacy notice for the first time in ages.. My browser is Chrome
This is so annoying.

Gonegirl Wed 09-Oct-19 20:02:07

I had it again this afternoon. I really thought it was fixed.

mcem Wed 09-Oct-19 20:27:23

Ok on tablet with Silk but highly irritating on Samsung phone with Chrome!

NatashaGransnet (GNHQ) Wed 09-Oct-19 21:12:20

Hi again,

We're really sorry it's still happening. We've let our tech team know the problem is still ongoing so it should hopefully be fixed soon. smile

Marydoll Wed 09-Oct-19 22:19:18

Thanks, it must be really frustrating for you too!