Not getting daily updates

silversurf if you could check your junk mail as GrannyGravy13 suggested that would be great as it may have ended up there. However, we are having some issues with our daily emails being sent out, which our tech team are working to fix.

We've got our fingers crossed that everyone will be getting their daily GN fix very soon

We've had a couple of messages this morning from gransnetters saying that they have started to receive the daily GN update email. Hopefully this means it's fixed but if you're still having issues receiving the email please do let us know

Hi grannysyb

We've emailed you about this.

Hi oldgoat

We've emailed you regarding this.

If anyone else is experiencing issues with their newsletter, please email [email protected] as this is the quickest way for us to help you.

Thanks

Hi all,

Thanks for letting us know and we're sorry to hear that the problem is still ongoing. We're hoping to get this resolved as soon as possible.

For BT internet users - it's not us, it's them!

Some of you who are currently using a BT internet address have told us you have not been receiving the Gransnet Daily newsletter.

We've been looking into this and have discovered that the issue is widespread and unfortunately, it's out of our hands - the problem appears to be at BT's end.

At this point, we would recommend two courses of action. The first is to change the email address connected to your Gransnet account. If you have a Gmail address, this would be ideal - please don't change to a Yahoo email, as they are connected to BT.

Secondly, it might be worth taking this up with BT, who may be able to sort the problem out.

Thanks,
GNHQ.

Hi Blinko, have you tried resetting it here?