GNHQ - please help as can't post at all!

spottssr You succeeded in posting on this thread. Could you succeed on another by doing whatever you did here?

I cannot post, have been trying valiantly on the Good Evening chat.

To get out of it on my iPhone, I clicked on the icon at the bottom right that looks like two sheets of paper, then clicked on Private, that was highlighted on the left, to un-highlight it (you can tell I’m very technically-minded, can’t you? ). Back to normal as if by magic.

ethel, I wonder if you’ve switched on private browsing by mistake, as I did? On my phone the top bar, that just says gransnet.com was a dark grey with white writing when in private mode and I was logged out every time I left the site.

etheltbags I was trying to see if there was a reset password facility on GN. If so you could do that and then log back onto all your devices with the one password. I just can't see where to do it.

Changing password won't work, as it asks for your current password. You could try asking GNHQ to help.
Good luck!

I haven't been able to post for ages, I can post on my tablet as I'm doing today but on my phone which I use more often I can only read posts, I keep being asked to add my password which I've long forgotten, I am using an old email address which I'm closing soon. I don't know what to do. Help.

You’ve sorted my problem out with an email, GNHQ, thank you! Somehow I’d managed to switch on private browsing, without meaning to.

I’m having trouble on my mobile, I don’t know if it’s connected. I’m having to sign in every time, despite having stay logged in ticked. No problem when I’m on my desktop though. I’m hoping it’s just a temporary blip.

Just seen that the opening post was two weeks ago - no more posts from JoJo since then. It has probably all settled down by now.

What did you do differently to get THIS thread started, JoJo? It seems to have worked fine here.

If you still have trouble, report your own starting post to Gransnet (a report button is in the heading of each post) and describe what happens.

I am assuming that you did put in your password without any mistakes?

I experienced this problem the other night, kept saying I had to login, but was already logged in. Sorted itself later in the evening, but very annoying.

I started a new thread and when I pressed "create" the words "Access Denied......" flashed up briefly but the OP was created. A blip methinks.

Well spotted, Jane ?

Not only should you clear the cookies, but try rebooting your device and then try again.

But you've managed to post this!

Have you tried clearing cookies and starting again?