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New consent form - UPDATE: Link to FAQs here

(109 Posts)

GNHQ have commented on this thread. Read here.

LaraGransnet (GNHQ) Fri 14-Aug-20 15:55:12

Hi all,

As of this afternoon many of you will have noticed a new consent form pop up. Apologies for the late notice - we'd hoped to get a post up earlier to give you advance warning but our resources were focused on getting it up and running as quickly and efficiently as possible.

As a responsible publisher we follow the recommendations of the Internet Advertising Bureau (IAB UK) - here's a bit more information about them.

The IAB asks that we allow users to say if you consent to your data being used or not. We've been doing this for quite a while now and this is the pop-up you would have previously seen when you came to Gransnet.

What's happened is that as of tomorrow the IAB is brining in a new standard that publishers have to comply with. The new standard gives the user even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with far more privacy options.
Whilst it may look a bit OTT it's actually been designed by the IAB to make it better for users and give you more control.

So please don't be worried about this new pop-up - it will in fact give you more information and choice over your privacy.

Hope this helps smile
GNHQ

UPDATE: FAQs page here

Curlywhirly Sat 15-Aug-20 08:37:01

LaraGransnet can you please explain why when I toggle each button to grey and then submit my choices, they are completely ignored! Each time I look at my privacy settings my choices have disappeared.

DanniRae Sat 15-Aug-20 08:14:16

Is there only one button to deal with - that's all I can see?

harrigran Sat 15-Aug-20 08:01:54

Such a faff, I am not surprised people are considering leaving. I have been on GN from the very beginning and never had anything like this to contend with.

Marydoll Sat 15-Aug-20 07:06:54

Snap, Bathsheba!!!!

As usual, not thought through properly before introducing it.
Heaven help people, who are not IT literate.☹️

Bathsheba Sat 15-Aug-20 06:33:44

Well so far I have had to scroll through this ruddy form three times, on three different devices. Why is that necessary? Surely my choices should be recorded and apply to any/all devices I use?!

Puzzler61 Sat 15-Aug-20 06:29:55

Ditto . Is the SUBMIT button working when we have laboriously changed each slide bar?
It doesn’t Confirm or acknowledge our changes” does it?

Chewbacca Fri 14-Aug-20 23:29:26

Well that was all a total waste of time and effort. Having gone through the whole thing this morning and opting out if everything, plus legitimate interests hmm, the whole lot has defaulted back to the original so has been done again. What a shambles.

Elegran Fri 14-Aug-20 21:19:15

So what exactly is the legitimate interest which enables an advertiser to use our details, over-riding our selection of grey not blue and resetting our choices unless we reselect grey each time we sign in?

LaraGransnet (GNHQ) Fri 14-Aug-20 18:22:10

Hello, for those who want to change or check their settings you can click on 'privacy settings' in the footer on desktop and right at the bottom of the screen on mobile. If you click on this you will be able to amend your choices (although bear in mind that choosing consent does allow publishers to serve you with more relevant/useful content).

Whew! Hope that answers all your questions for now. Gin o'clock for me ?. Happy evenings all! And many thanks for your patience on this.

DanniRae Fri 14-Aug-20 18:18:21

Glad I chose grey! But don't really understand what I was saying "NO" to............can we have a simple explanation, please?

DiscoDancer1975 Fri 14-Aug-20 18:11:24

I’m another who needed their husband on the job?. I would never have worked out grey was ‘ no’ and ‘blue’ was yes. Really confusing!!

Chewbacca Fri 14-Aug-20 18:08:34

Lucca grin

LaraGransnet (GNHQ) Fri 14-Aug-20 17:58:30

Should all be explained in the OP FH. Will update with any more info as and when we know more smile

Lucca Fri 14-Aug-20 17:58:12

Mamma mia.....

DonnaFHSheridan Fri 14-Aug-20 17:53:30

Hi, FH here (with a new username; I flounced as I was bewildered), are things the same as before the form, but we now have to consent? X

LaraGransnet (GNHQ) Fri 14-Aug-20 17:52:29

And yes to those who asked about the grey vs blue. The grey toggle indicated no, the blue, yes to consent.

LaraGransnet (GNHQ) Fri 14-Aug-20 17:41:23

Hi, yes you will be able to amend your choices. Our tech is going to get back to me shortly with that. In the meantime, yes you can clear your cookies to see the form again. If you google 'how to clear cookies' for chrome/safari (whichever browser you're on) and you should get useful instructions how to do so. But we will get back to you asap about how to access the form again anyway.

Lucca Fri 14-Aug-20 17:35:59

Clear your cookies ?

GrannyGravy13 Fri 14-Aug-20 17:33:42

I just closed all pages and deleted history on my iPhone then logged into GN the consent page came up and I changed all settings to grey...........I assume they are now off will I have to do this each time I log-in?

Pittcity Fri 14-Aug-20 17:29:46

If you clear your cookies etc. the form will reset and pop up again for you to read through.

toscalily Fri 14-Aug-20 17:17:35

Earlier today I clicked on the form thinking it was a variation on the usual cookies type of form, apparently it is not so I too would like to know how to access the original form please. There are now several threads regarding this new consent form therefore would it be too much to ask that they be combined to stop even more confusion. I would also like to say that I think the introduction without prior warning is unacceptable as most "considerate" websites that I use including banking give prior warning of downtime, upgrades and modifications so what justification can there be for gransnet not to do so?

BlueBelle Fri 14-Aug-20 17:14:44

Same ‘silverLining’

BlueBelle Fri 14-Aug-20 17:14:10

Everything that had a coloured button by it if you touched that button it went grey so I presumed that to be a NO
Am I wrong ?

silverlining48 Fri 14-Aug-20 17:05:52

I hope I said no to everything it really wasn’t clear, I put it on grey. Is that correct!?

MaizieD Fri 14-Aug-20 16:52:01

These things usually say that you can edit/change your choices at any time (or words to that effect). I don't recall seeing that on the new pop up.

Is there an option for that, Lara?