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Troll hunting and thread deletions

(721 Posts)
LaraGransnet (GNHQ) Tue 18-Aug-20 22:29:37

Hello
We wanted to clear a few things up:
1) We don't allow troll hunting on the forums. If you are worried someone may not be genuine, please email us directly or report any concerning posts to us. We will deal with it. Making accusations on the forums is not helpful and could, if incorrect, lead to possibly vulnerable people feeling victimised. We will have to delete threads that accuse other users of being trolls.
2) PMs. We take a very dim view of this being abused. If you receive an unwanted or unkind PM please report it to us. We can take a look and deal with it. You are also able to block other users so that they are no longer able to PM you. Please use this. And apologies in advance if this does happen to you. It's not nice and not what Gransnet is about at all.
3) Despite what it feels like tonight hmm we do not enjoy deleting threads. We have a handful of guidelines, all there with the purpose of making the threads better, and more welcoming for users. We are doing our best and rely on you to report things to us that seem concerning, so thank you for caring so much about the site and reporting anything that looks suspicious.

Thank you
GNHQ

Jane10 Wed 19-Aug-20 19:06:39

Starblaze is quite right. There are some posters that I just scroll past. Life's too short.

Starblaze Wed 19-Aug-20 18:53:06

Not everyone is going to like everyone which is fine but that isn't based on disagreeing for most people. I like a lot of posters I dont always agree with and I think that's the case for many others. It really is personality that causes problems.

Some people are very out there and obvious to all.

Some people are very covert, will follow you around disagreeing and deliberately say things they know wind you up so you get fed up and lash out. They enjoy it though so the best way to be sure they get no enjoyment is to just ignore them.

When it becomes obvious, If you see their names, roll your eyes and scroll past. Makes Gransnet much nicer.

Not always easy on the difficult topics I know but gets easy with practice lol

downtoearth Wed 19-Aug-20 18:29:03

I am confused.dont post much ,but previous name Nelliedeane...nothing to hide have been here since 2011..
Am sad as this always a lovely place to be

phoenix Wed 19-Aug-20 17:51:57

I think that's true, Bluebelle, after all, it's been done before, as long-standing members (why does that phrase always seem rude?) will know.

BlueBelle Wed 19-Aug-20 17:49:05

Well the poster who sent you the abusive private message should certainly have been banned
I can imagine them all back under new names after the flounce can’t you ?

phoenix Wed 19-Aug-20 17:44:34

Bluebelle I don't think there have been bannings, just flounces and threatened flounces.

Probably some yellow cards though.

BlueBelle Wed 19-Aug-20 17:35:05

What a to do !
I know the threads have been pulled but have the abusive poster or posters been banned ?
Perhaps I ve just missed that bit of info someone can update me

POGS Wed 19-Aug-20 16:36:17

Natasha.

Thank you for your polite response. To my post.

You say :-

' Thank you for your suggestions, where possible we will try and include the reason for deletion.'

With all due respect this has been an answer from GNHQ before over the years but has not been taken further.
--

' While we appreciate some posters don't like to report posts, it's really helpful if you do report anything that contains a personal attack, as we want Gransnet to be a supportive, welcoming place for all'

When there is a thread that has become blatently obvious there are issues perhaps knowing there are many posters who do NOT result to ' reporting' posts and prefer to keep things open and for all to see you could take an interest from your end under those circumstances rather than rely on what is often a poster /few posters who are losing a debate and cannot handle being on the receiving end of what they initially dished out. Hence the feeling of 'aiding and abetting' bad behaviour, you could take the initiative and control the thread. This will obviously be difficult and I am suggesting this for threads that have obviously gone too far and to which will be obvious from your end.

Thank you.

Charleygirl5 Wed 19-Aug-20 16:35:31

One GN has been in touch with me and she has left- not entirely over this spat but she went quietly and gracefully not wanting to make a song and dance about it. Nobody was abusive with her. GN is just not what she signed up for so good luck to her.

Nortsat Wed 19-Aug-20 16:32:41

Lucca your apology is accepted, of course. ?

Lucca Wed 19-Aug-20 16:29:23

phoenix

*annsixty*, pretty sure you weren't one of the people who were given that particular instruction!

I was, and there was at least one other member named, as far as I'm aware. I didn't actually see the post in question, but still confident that you weren't included.

I think she was actually....

Lucca Wed 19-Aug-20 16:28:45

Nortsat. My apologies I mixed you up with blinko. So sorry.

phoenix Wed 19-Aug-20 16:26:54

annsixty, pretty sure you weren't one of the people who were given that particular instruction!

I was, and there was at least one other member named, as far as I'm aware. I didn't actually see the post in question, but still confident that you weren't included.

Callistemon Wed 19-Aug-20 16:23:46

You may never know, annsixty as the evidence has been deleted.

Please don't f* off

Let's stay together
We'll be all right
?????? ?

annsixty Wed 19-Aug-20 16:20:27

I now assume I was one of the posters told to f... off as I said I thought someone was annoying.
Well that was wrong of me but I dont know who posted that, if indeed I was one of the recipients.
It gets more convoluted by the minute.

Marydoll Wed 19-Aug-20 15:59:32

Blinko, that's why I'm so annoyed by all this. There are fragile people for whom GN may be a lifeline in an otherwise lonely world.
They should be able to post without having to worry about whether posters are genuine or not.

NatashaGransnet (GNHQ) Wed 19-Aug-20 15:55:11

We've had a number of reports about personal attacks on this thread. Please do bear with us whilst we moderate anything which breaks the Talk Guidelines - it's not really fair to make accusations in public, and some of the posts reference things that we're dealing with behind the scenes. flowers

Please report any concerns and we're more than happy to take a look. smile

NatashaGransnet (GNHQ) Wed 19-Aug-20 15:51:44

POGS - thank you for your suggestions, where possible we will try and include the reason for deletion.

We are a post-moderated site and we don't see all the comments added to the site, so we are reliant on your reports to moderate the forums. We only delete posts when necessary, due to them breaking guidelines or not being in the spirit of the site. While we appreciate some posters don't like to report posts, it's really helpful if you do report anything that contains a personal attack, as we want Gransnet to be a supportive, welcoming place for all. flowers

We can't have a deleted thread in 'active discussions', but thank you for this suggestion.

Blinko Wed 19-Aug-20 15:50:42

Nortsat

Lucca

Nortsat. By the way when you said some people must spend a lot of time on gransnet . Was that possibly a little “sneery “ ? At various times in life people can be lonely bored sad and not have much else to do ? Just saying

I did not say that, you are mistaken Lucca.
I would not join with or exacerbate unpleasantness. Neither would I be ‘sneery’.

It was me who said that. I'm exasperated that, like some others, I haven't a clue what all this is about, nor do I have any idea who's posted under different names, who does/doesn't get along with whoever else, etc. etc.

I understand that some people may be bored, lonely, or sad for other reasons and therefore find solace on online forums. They are surely the last people to wish be caught up in all this infighting.

There are some interesting, informative and also amusing threads on here. That's what I come for.

Marydoll Wed 19-Aug-20 15:49:59

Geekesse, I'm glad to hear that you have had a positive experience on GN.
However, it is worth noting there will be members who have not had such a positive experience and that is why there has to be some level of consistency.

Elegran Wed 19-Aug-20 15:45:48

geekesse Doing anything that involves a degree of control over what people do, say, etc. is a thankless task. Organising an activity that others join in with is as bad. Whatever you do is wrong for half of them, and if that half are happy, the other half complain, but getting either half to take on an active role in planning or admin is like drawing teeth.

phoenix Wed 19-Aug-20 15:43:10

I think Norstat was quoting a post made by Orangerose, the "By the way when you said some people must spend a lot of time" etc, and adding her response, the "Was that possibly a little "sneery"? At various times etc" part, but might be wrong?

Chewbacca Wed 19-Aug-20 15:36:23

Agree with you Marydoll, consistency is key.

geekesse Wed 19-Aug-20 15:33:00

Can I just give a shout out to GNHQ? Moderating an online community is a tedious and thankless task - I know because I did it for several years (not GN). Whatever you do, some people will think moderation is being applied too heavily, and others will complain that it’s not moderated enough.

GNHQ do a great job, moderating with a light hand and responsively. They’ll never please all of the posters all of the time, but I for one am grateful that GN works as well as it does.

Nortsat Wed 19-Aug-20 15:23:32

Lucca

Nortsat. By the way when you said some people must spend a lot of time on gransnet . Was that possibly a little “sneery “ ? At various times in life people can be lonely bored sad and not have much else to do ? Just saying

I did not say that, you are mistaken Lucca.
I would not join with or exacerbate unpleasantness. Neither would I be ‘sneery’.