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GNHQ, question for you.

(38 Posts)
FannyCornforth Wed 23-Sept-20 08:07:00

Mary, I much prefer it here. You can chat properly.
It's very much a hidden gem.
I enjoy some areas of MN but am spending much more time here now.

Marydoll Wed 23-Sept-20 08:04:07

Thanks, Fanny, I wasn't up to speed with Mumsnet! Too vitriolic for me. I'm no shrinking violet, but many of us are just looking for a gentler life at present!.

I do agree with Sodapop about the inconsistent way posters are dealt with.
I could be completely wrong, but I get the feeling that there are new people at HQ, apart from Lara that is. ?

Furret Wed 23-Sept-20 08:00:48

It’s not a case of being understaffed. The replies are blocked by some technical issue. Not always just sometimes. I’m wondering if it’s unfavourable ones?

I recently had a totally illogical email from GNHQ, in fact quite a nasty one accusing me of something I hadn’t done. When I ticked the unsatisfactory button and tried to explain they had it wrong the reply was blocked.

Charleygirl5 Wed 23-Sept-20 07:52:38

I use call blocker and rarely see an advert. Once I believe.

FannyCornforth Wed 23-Sept-20 07:17:53

Hi Mary, I'm just going on how things are at Mumsnet.
They have been very vocal about their financial problems.
The introduction of Mumsnet Premium didn't go down well with the punters!

Marydoll Wed 23-Sept-20 07:15:29

Fanny how do you know that about GNHQ? I haven't seen anything about lack of funding, but I'm not surprised.

I get the feeling that the team are different from previously. I can't put my finger on it, it's only an instinct.

FannyCornforth Wed 23-Sept-20 07:01:41

Hi everyone
I believe that GNHQ may be understaffed at present.
I know that MNHQ is running on fewer staff.
There are under financial stress due to lack of advertiser's, hence the introduction of Mumsnet Premium (you pay £5 a month for fewer ads and some extra features that didn't materialise).

Oopsadaisy4 Wed 23-Sept-20 05:08:45

That’s odd , I was able to reply (twice) a couple of days ago from my iPad.

phoenix Tue 22-Sept-20 23:14:07

It would be much better to be able to reply to the email, to keep it in context, iykwim.

Furret Tue 22-Sept-20 22:58:23

phoenix I get that too.

MawB2 Tue 22-Sept-20 22:54:36

Sorry Phoenix -fat finger syndrome tonight

MawB2 Tue 22-Sept-20 22:54:05

Phienix I use the “contactus@“ address at the bottom.

phoenix Tue 22-Sept-20 22:21:26

So, when you send me an email, please would you be kind enough to explain why I can't reply to it?

I try, but get the postmaster undeliverable message.

NOT HAPPY!