GNHQ, question for you.

Phienix I use the “contactus@“ address at the bottom.

Sorry Phoenix -fat finger syndrome tonight

phoenix I get that too.

It would be much better to be able to reply to the email, to keep it in context, iykwim.

That’s odd , I was able to reply (twice) a couple of days ago from my iPad.

Hi everyone
I believe that GNHQ may be understaffed at present.
I know that MNHQ is running on fewer staff.
There are under financial stress due to lack of advertiser's, hence the introduction of Mumsnet Premium (you pay £5 a month for fewer ads and some extra features that didn't materialise).

Fanny how do you know that about GNHQ? I haven't seen anything about lack of funding, but I'm not surprised.

I get the feeling that the team are different from previously. I can't put my finger on it, it's only an instinct.

Hi Mary, I'm just going on how things are at Mumsnet.
They have been very vocal about their financial problems.
The introduction of Mumsnet Premium didn't go down well with the punters!

I use call blocker and rarely see an advert. Once I believe.

It’s not a case of being understaffed. The replies are blocked by some technical issue. Not always just sometimes. I’m wondering if it’s unfavourable ones?

I recently had a totally illogical email from GNHQ, in fact quite a nasty one accusing me of something I hadn’t done. When I ticked the unsatisfactory button and tried to explain they had it wrong the reply was blocked.

Thanks, Fanny, I wasn't up to speed with Mumsnet! Too vitriolic for me. I'm no shrinking violet, but many of us are just looking for a gentler life at present!.

I do agree with Sodapop about the inconsistent way posters are dealt with.
I could be completely wrong, but I get the feeling that there are new people at HQ, apart from Lara that is. ?

Mary, I much prefer it here. You can chat properly.
It's very much a hidden gem.
I enjoy some areas of MN but am spending much more time here now.

I got the impression that Lara is a one woman band!

Fanny it depends on who you get. A couple of the long-standing moderators are on the ball and very perceptive.

Fanny Lara is the daughter of Geraldine, the founder of Gransnet. She has been here from the start and knows what's what.

Indeed

Thanks Ele, that's interesting.
Has Gransnet always been affiliated to Mumsnet, or did that come later?

Lara is the only name I recognise these days.

Gransnet was started as an ofshoot of Mumsnet, for older members. Their main corporate business address is identical. It has gone its own way, reflecting differences in interests and attitudes.

It’s not the contact thread I’ve had problems with Lara. It’s the reply to ‘how did we do’.

While we have your attention Lara, can you please advise how to hide particular threads - it used to be possible.

Hear, hear, Riverwalk