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Anyone else having trouble sending PMs?

(122 Posts)

GNHQ have commented on this thread. Read here.

Baggs Sat 13-Feb-21 12:50:53

I need to contact someone with some important news but don't seem to be able to send PMs. Is anyone else having a problem?

BlueBelle Mon 22-Feb-21 07:50:23

Just bumping this up as today is the day we are supposed to have a solution
How’s it going HQ ??? Not heard much lately

muse Sat 20-Feb-21 11:08:37

I've done what Zadie recommend and checked the send box. I was just getting an OK when I clicked send. Send box shows I did it four times hmm

I didn't realise when I first joined a month ago that quite a few meet up or contact by email. I've looked at the meet up thread but there's nothing in my area.

FannyCornforth Sat 20-Feb-21 09:26:03

Continuing from my comment re Riverwalk's.
In fact, there is many a time, especially at night, when I'd like to have a 'proper' chat with someone, but you just have to make do with disjointed comments on various threads.

FannyCornforth Sat 20-Feb-21 09:23:08

Riverwalk, I agree with you.

Riverwalk Sat 20-Feb-21 09:13:04

I just don't get this obsession with complaining about the PM facility being down. If you're so close to members that you exchange regular PMs and even meet-up in real life, why not exchange email addresses?

That way you're not at the mercy of an erratic facility on a commercial chat forum.

FannyCornforth Sat 20-Feb-21 08:49:38

Well, nothing is going to be resolved until Monday at the very earliest.
I've said previously that nothing happens here at the weekend.
I wonder how long they would let a problem with the Report function drag on for?

BlueBelle Sat 20-Feb-21 08:41:23

Me too iam mine won’t send at all and neither can I receive because I picked up in the good morning thread nearly a week ago that someone had sent me one but it’s never arrived

Iam64 Sat 20-Feb-21 08:39:22

My messages don’t send. I simply get a box saying ‘close’

?. Chewbacca and GG13

Chewbacca Fri 19-Feb-21 19:28:57

I think so GrannyGravy13

ZadieGransnet (GNHQ) Fri 19-Feb-21 17:29:04

Hi everyone - thanks for your patience. We understand how annoying this must be, and we're trying to get it fixed as soon as possible. smile

We've had an update from the tech team, and they will be doing a release, which should hopefully resolve the problem, on Monday. Sometimes the small tech fixes can take a lot of work behind the scenes, but rest assured we're making progress with this.

They've also said that for now it looks like the messages are sending on the first click but it just isn't telling you that it's sent. In the meantime, you can click send and then look at your sent messages to check it's gone.

We hope this helps, and we will let you know if the fix has worked on Monday! flowers

Anniebach Fri 19-Feb-21 17:23:29

It is so odd

GrannyGravy13 Fri 19-Feb-21 17:23:09

Divide and conquer...............?

B9exchange Fri 19-Feb-21 17:22:12

Ooh ChewBacca do you suspect a conspiracy? grin

Chewbacca Fri 19-Feb-21 17:20:01

There's more to this than we're being told.....

Mapleleaf Fri 19-Feb-21 17:15:47

Thanks Espee. It looks as though the message was sent 3 times as I have a message there saying two have been deleted at users request? I didn't request that so perhaps the recipient did therefore got the message, if you see what I mean ?

BlueBelle Fri 19-Feb-21 09:44:22

Love it marydoll you little tease you ???

Marydoll Fri 19-Feb-21 09:12:57

Sarah, I use the PM facility to alert people we are having a Meet Up, when they haven't responded to a thread on it. It ensures they are not missed out.
It's a way of keeping in touch with posters you feel you havee an affinity with.

I have a question for GNHQ.
DanTech, have you tried switching off and on the router?.wink, grin

BlueBelle Fri 19-Feb-21 08:35:34

I should add come on GN it’s a very long time have you only poor Dan racking his brains isn’t there a bit more techno support you can enlist

BlueBelle Fri 19-Feb-21 08:33:38

No not at all Sarah it’s just a way of responding personally to a post or a person and who knows in my case it’s made three good friends who I ve never met but value (I might add none are no longer regular posters so no good trying to work out who)
Just to give a for instance what if some one posts up a problem that you ve found a way through but it feels too personal to put on the main thread... What if someone was looking for a particular item that you knew you had and would be happy to send them What if you just feel a connection what if you have an answer but for reasons of identification you don’t want to put it for all the world to see or what if you just want to add a bit of personal support
But no in my case I don’t know anybody on GN

FannyCornforth Fri 19-Feb-21 08:30:46

The errors with it seem to be changing all of the time.

FannyCornforth Fri 19-Feb-21 08:29:21

Sarah48 I got PM's within the first few minutes of my first ever thread!
But it was rather 'unusual' circumstances smile

Sarah48 Fri 19-Feb-21 08:20:54

Fascinated by this thread as I’ve never sent or received a PM! Do you all know each other then?

Marydoll Fri 19-Feb-21 08:13:33

To the person who has just sent me a PM, I received two, but I cannot respond! ?

Esspee Fri 19-Feb-21 08:01:21

Friday. Another day and it’s still not fixed.?

BlueBelle Thu 18-Feb-21 23:08:56

This is getting really silly it’s nearly a week now